Senior Field Service Technician
About The Position
XNRGY Climate Solutions designs and manufactures advanced HVAC and liquid cooling systems powering next-generation data centers and AI infrastructure. We are a fast-growing North American company delivering high-performance solutions to mission-critical environments, with major expansion underway in Mesa, Arizona. This is a travel-intensive role with strong earning potential through consistent overtime. As a Senior Field Service Technician, you will serve as a technical lead in the field, owning complex commissioning, troubleshooting, and execution across critical projects. The Senior Field Service Technician (S3) is the senior field technical lead responsible for execution across all service phases, including rework, start-up, commissioning, and post-install service. This role requires advanced expertise in HVAC systems, including CRAH and chiller equipment, with full ownership of complex L4–L5 commissioning. You will act as the on-site technical authority, ensuring system performance, quality, and successful customer delivery.
Requirements
- 6–10+ years of HVAC field service or industrial/mechanical experience
- Strong experience with CRAH and/or chiller systems
- Proven expertise in L4–L5 commissioning and advanced troubleshooting
- Experience leading field work, supervising technicians, and coordinating contractors
- Strong troubleshooting skills across electrical, mechanical, and controls systems
- EPA 608 Universal certification required
- Willingness to travel frequently (50–80%)
- Ability to work extended hours and overtime as needed
- Strong communication and customer-facing skills
Nice To Haves
- OSHA 30 certification preferred
Responsibilities
- Lead start-up and commissioning activities (L2–L5), with ownership of complex L4–L5 commissioning execution
- Scope, plan, and execute complex rework and completion activities to ensure systems are deployment-ready
- Troubleshoot and resolve advanced HVAC, electrical, and controls system issues in mission-critical environments
- Lead on-site field execution, supervising S1/S2 technicians and coordinating with external contractors
- Oversee customer handover, ensuring systems meet performance, quality, and operational expectations
- Handle complex field escalations, including detailed root cause analysis (RCA) and system resolution
- Support service parts identification and provide technical guidance to customers
- Serve as the primary on-site technical authority, coordinating with customers, general contractors, and internal teams
- Provide structured feedback to Engineering and Manufacturing to improve product performance and field execution
- Ensure safety compliance and execution readiness across all field activities
Benefits
- Competitive hourly pay with consistent overtime opportunities
- High earning potential exceeding $100K annually
- Travel opportunities across major project sites
- Exposure to AI infrastructure and hyperscale data centers
- Career growth into lead and supervisory roles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
