Senior Field Service Specialist

Nightwing Intelligence Solutions • Clarksville, TN

10d • Onsite

About The Position

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Test and Demonstration Subject Matter Expert Work at the forefront of satellite and RF compunctions research and development, delivering and demonstrating capabilities to our customer base. Our projects cover the spectrum of communications technologies, hardware architecture, and operating systems; if it runs over a communications network, we're interested in increasing its capability, demonstrating this to customers, and supporting our customer’s mission. We see the impact we have on our customers’ mission requirements each day. We ensure our Subject Matter Experts have the tools they need to excel and we recognize superb results. We are seeking a highly experienced and technical Test and Demonstration SME for our commercial product team, someone who brings a wealth of operational experience, technical acumen, integrates well with our team, our customers, and can deploy globally as needed. This role requires strong technical skills to validate software that secures and operates systems across the spectrum of tactical communications to strategic level. All candidates must have an active TS/SCI security clearance on day one. Travel expected : approximately 25% of the time to various locations both in the US and OCONUS. U.S. Citizenship is required. Qualified applicants must meet the requirements to obtain and maintain a TS/SCI level government security clearance.

Requirements

• Software testing experience (functional, integration, system testing)
• Test automation framework development and maintenance
• Debugging and troubleshooting skills
• Experience with Linux and/or Windows operating systems
• Ability to write and execute detailed test plans
• Documentation skills for test cases, bug reports, and test results
• Must have an Active Top Secret Clearance / SCI
• Retired or former Special Operations soldier
• 5 years of United States military experience in a similar capacity.
• Recent combat experience.
• Experience with technical information collection equipment.
• Experience with web-based applications including, but not limited to: Microsoft Office, Microsoft Windows, and various viewing software programs such as: Osprey, Google Earth, C2PC, and Google Maps.
• Must be able to travel independently and operate for periods of time without supervision.
• Good understanding of computer systems, mobile devices and other technical products.
• Time-management skills and the ability to establish reasonable attainable deadlines for resolution.
• Must be able to carry a 35-pound load with no assistance.
• CONUS and OCONUS travel requirements (approximately 25%) to support customers.
• Active and transferable U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Performance and load testing
• Security testing concepts and tools
• Knowledge of OS internals (Linux and/or Windows)
• DOD System Security Engineering and standards (RMF, Cyber Resiliency, Anti-Tamper, etc.)
• Virtualization technologies (QEMU, KVM, VMWare, VirtualBox, Hyper-V, etc.)
• Experience validating technical documentation as part of release process
• Knowledge of Amazon Web Services
• Experience with the Team Awareness Kit (TAK) suite of software (ATAK, WinTAK and iTAK)
• Excellent verbal and written communication skills.
• Excellent interpersonal, time management, and organizational skills.
• Excellent leadership skills and the ability to effectively interact and communicate with management, customers, and employees.

Responsibilities

• Mentor and advise senior military and government personnel on various equipment, technical capabilities and employment Techniques, Tactics, and Procedures (TTPs) for utilizing SATCOM, RF, and MANET systems.
• Assist in the development and implementation of Concepts of Operations (CONOPs) for employing communications systems and equipment capabilities and other critical factors.
• Provide technical expertise and support in testing and installing audio and video server applications.
• Provide technical expertise and operational perspective for new equipment and integration efforts.
• Conduct research and develop best practices.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.

Benefits

• The product team works with a large array of technologies, tools, and concepts
• We ensure our Subject Matter Experts have the tools they need to excel and we recognize superb results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior