Field Service Specialist
About The Position
Where You’ll Work Hello Humankindness Imagine working in an environment where your experience and dedication truly makes a difference, guided by Dignity Health's profound values: Dignity, Justice, Stewardship, Collaboration, and Quality. Here, patient-first care isn't just a motto – it's our daily practice. As a leading 443-bed acute care hospital, we champion interdisciplinary teamwork and the highest standards of safety, because our patients, and you, deserve nothing less. For over 50 years, Chandler Regional Medical Center (CRMC) has been a trusted partner to the vibrant East Valley community. This means you'll be joining a stable, growing organization with a rich history of service and innovation. We're passionate about your professional growth, offering extensive training, comprehensive resources, and abundant career advancement opportunities to help you reach your full potential. If you're a dedicated, compassionate professional eager for a dynamic, patient-centered career with one of Arizona's 'Most Admired Companies,' and you thrive in a truly supportive environment, we invite you to discover how your passion can transform lives at CRMC. Explore our opportunities and become a part of a team that celebrates you. Job Summary and Responsibilities As our Regional Field Service Specialist, you will help our clinical teams maintain peak operational readiness across vital medical imaging equipment—including X-Ray, Fluoroscopy, CR, and Mammography units— so they can deliver safe, accurate, and uninterrupted diagnostic care to our patients. Every day you will troubleshoot, repair, and perform preventive maintenance on a diverse inventory of general imaging and biomedical systems. You will be expected to manage your technical work orders, coordinate cost-effective parts ordering, and provide reliable on-call coverage on a rotating basis. To be successful in this role, you must possess strong technical troubleshooting skills for complex imaging systems, maintain up-to-date knowledge of regulatory standards like The Joint Commission and NFPA, and thrive in a collaborative clinical engineering environment. Perform specialized troubleshooting and repairs on general diagnostic imaging systems including X-Ray, Fluoroscopy, CR, and Mammography units Complete detailed and accurate record-keeping for all equipment work orders from receipt to completion Assist in ordering necessary parts and supplies to ensure cost-effective equipment maintenance and minimal downtime Lead and assist with specialized equipment projects, installations, and upgrades to optimize imaging department performance This is a regional opportunity and will require travel out of state.
Requirements
- Associates degree in Electrical Engineering Biomedical Engineering Mechanical Engineering or related field OR equivalent military education OR graduate of a technical program OR equivalent training validated through training certifications.
- Minimum of two (2) year of experience servicing technical equipment.
- AZ Drivers License.
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
- Ability to compute rate ratio and percent and to draw and interpret bar graphs.
Nice To Haves
- Certified Biomedical Equipment Technician (CBET)
- Certified Radiology Equipment Specialist (CRES)
- Certified Laboratory Equipment Specialist (CLES)
- Certified Healthcare Technology Manager (CHTM)
Responsibilities
- Troubleshoot, repair, and perform preventive maintenance on a diverse inventory of general imaging and biomedical systems.
- Manage technical work orders.
- Coordinate cost-effective parts ordering.
- Provide reliable on-call coverage on a rotating basis.
- Perform specialized troubleshooting and repairs on general diagnostic imaging systems including X-Ray, Fluoroscopy, CR, and Mammography units.
- Complete detailed and accurate record-keeping for all equipment work orders from receipt to completion.
- Assist in ordering necessary parts and supplies to ensure cost-effective equipment maintenance and minimal downtime.
- Lead and assist with specialized equipment projects, installations, and upgrades to optimize imaging department performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
