Field Service Specialist

CBT • Cincinnati, OH

2d • Onsite

About The Position

Build Something Bigger at CBT CBT is not your typical industrial distributor. We help manufacturers modernize operations, improve reliability, accelerate digital transformation, and solve complex operational challenges through innovative technology, technical expertise, and integrated solutions. For more than 100 years, CBT has built its reputation on strong relationships, operational excellence, and helping customers solve problems that matter. A Field Service Specialist can be involved in a variety of activities to support our customers. Following are typical types of activities: Scheduled service call out for electrical, controls, mechanical (depending on skillset & experience) related issues Emergency service call out for electrical, controls, mechanical (depending on skillset & experience) related issues AC/DC drive start-ups Installed Base Evaluations Project start up support

Requirements

• Bachelor’s Degree Preferred
• Five + years of experience in providing service and support of Rockwell Automation PLC’s, HMI’s & Drives at a minimum.
• Experience in industrial networking, electrical troubleshooting, or mechanical troubleshooting preferred
• A strong technical background is required
• Excellent interpersonal skills
• Excellent problem-solving skills
• Excellent verbal and written communication skills
• Proficient in all common Office applications (i.e. Word, Excel, etc.)

Responsibilities

• Provide high quality troubleshooting support to our customers in the areas of controls, electrical & mechanical systems.
• Maintain a high level of platform knowledge to provide credibility to customers
• Maintain a high level of knowledge on automation technology
• Work closely with the sales team/Automation Specialist on the pursuit of an opportunity
• Communicate project status to the customer, sales team, and SBU Manager for all activities engaged in

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level