Senior Field Service Specialist

Integrated Power Services•Houston, TX

About The Position

Integrated Power Services (IPS) is seeking an experienced Electro-Mechanical Field Service Specialist to perform advanced onsite repairs and diagnostics in demanding industrial environments, including surface mining facilities and dragline operations. The role combines hands-on technical work with field leadership, job-safety oversight, technician mentoring, customer relationship management, and project planning. The specialist works independently or as part of a team to complete work safely, solve challenging equipment problems, and minimize customer downtime. Duties include servicing AC/DC motors and generators, conducting diagnostic testing and precision mechanical work, cleaning electro-mechanical equipment, and preparing service reports. The position requires local and overnight travel and availability for overtime, weekends, and on-call assignments.

Requirements

At least 4 years of hands-on AC/DC motor service experience.
Strong skills in vibration analysis, alignment, and bearing inspections.
Proven ability to lead teams and train technicians in the field.
Strong attention to detail and ability to follow procedures precisely.
Excellent problem-solving skills and ability to adapt under pressure.
Strong customer focus and professional communication skills.
Basic computer literacy and technical report-writing ability.
Valid driver’s license with an acceptable driving record.
Ability to travel locally and overnight, and be available for overtime, weekends, and on-call assignments.
Solid math skills, including fractions and percentages.
Successful completion of a pre-employment drug screen and background and driving record investigation is required.

Nice To Haves

Experience in mining, dragline, or heavy industrial environments.
PdMA testing experience or experience with equivalent diagnostic equipment.
Vibration Analysis ISO CAT II certification.

Responsibilities

Lead and oversee field service technicians during projects, ensuring quality, safety, and customer satisfaction.
Represent IPS professionally and maintain strong customer relationships.
Perform advanced diagnostics, including vibration analysis, thermographic imaging, and electrical testing.
Remove, install, troubleshoot, and repair AC/DC motors in industrial and mining environments.
Perform shaft alignment, bearing replacement, seal setting, and torquing of critical components to specifications.
Train and mentor field service technicians in advanced electrical and mechanical skills.
Assist with proposals, job walks, and defining scopes of work for customer projects, including preventive maintenance, reliability, motor change-outs, and testing.
Follow IPS policies, procedures, and safety requirements, including completing field service safety checklists.
Use diagnostic test equipment such as Megger®, PdMA MCE, multimeters, and DLRO equipment.
Inspect DC motor and generator commutators, brush holders, brush wear, and mica depth.
Clean electro-mechanical equipment using methods such as bead blasting, ice blasting, and solvent cleaning.
Prepare detailed service and technical reports documenting findings and recommendations.
Problem-solve in challenging environments to minimize customer downtime.
Work independently or collaboratively to complete projects safely and effectively.
Collaborate with Subject Matter Experts and IPS Engineering to address advanced failures and repairs.