Senior Field Product Application Engineer

Gates Corporation•Denver, CO
•$125,870 - $157,338•Remote

About The Position

Gates is hiring a remote Senior Field Product Application Engineer to provide technical and hands-on support for its aftermarket equipment product line within the Fluid Power business. The role works with customers, product line management, procurement, and technical teams on projects to improve product offerings and equipment programs. The engineer troubleshoots customer questions remotely and in person, and conducts field engineering work that includes onsite customer support. The role provides technical expertise on fluid power products and aftermarket assembly equipment, including crimpers, saws, pumps, and racks. It supports development of new equipment and components, troubleshooting and repair, and equipment training for internal teams and customers, including Fluid Power Workshops. The engineer also works with marketing and commercial teams on promotional materials and other collateral, creates technical and how-to materials for field teams and customers, and advises customers on the proper application and selection of fluid power products.

Requirements

  • Bachelor's degree, preferably in Mechanical Engineering, plus 3–5 years of engineering experience; alternatively, 5–10 years of progressive engineering or technical experience.
  • Hands-on approach and willingness to take equipment apart.
  • Excellent problem-solving skills.
  • Strong interpersonal skills and ability to manage customer personalities effectively.
  • Excellent written and verbal communication skills, including the ability to maintain and generate product application literature, media, and technical articles.
  • Ability to travel to customers, plants, and conferences as required; minimum travel is 40%.
  • Excellent time management skills and ability to prioritize resources and project timelines.
  • Proficiency in Microsoft Office products.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Engineering discipline focused on Mechanical and Fluid Power systems.

Responsibilities

  • Provide technical and hands-on support for the aftermarket equipment product line on the Fluid Power side of the business.
  • Work with customers, product line management, procurement, and technical teams on projects to enhance product offerings and equipment programs.
  • Troubleshoot customer questions remotely and in person.
  • Conduct field engineering work and provide onsite technical support to customers.
  • Provide technical expertise on fluid power products and aftermarket assembly equipment, including crimpers, saws, pumps, and racks.
  • Support development of new equipment and components, and provide in-depth troubleshooting and repair.
  • Develop and provide equipment training for internal teams and customers, including Fluid Power Workshops.
  • Collaborate with marketing and commercial teams to create promotional materials and other collateral related to fluid power products.
  • Create technical and how-to materials for field teams and customers.
  • Provide engineering service to customers and clients on the proper application and selection of fluid power products.

Benefits

  • Medical, dental, and vision insurance, plus other voluntary benefit options; benefits begin on the first day of the month immediately following the hire date.
  • Paid vacation: eligible for 3 or 2 weeks, with vacation days accrued.
  • 11 paid holidays: 9 scheduled and 2 floating.
  • 8 sick days.
  • 401(k) with a 3% company contribution and an additional 3% company match.
  • Tuition reimbursement.
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