Senior Field Investigator

GEICO • New York, NY

12d • $37 - $57

About The Position

GEICO is hiring a Senior Field Security Investigator for its Special Investigation Unit (SIU). The investigator conducts investigations into suspected fraud and other illegal activities against the Company. Work includes interviewing, making database inquiries, taking statements, and locating information sources and witnesses. The role evaluates the credibility of information, refers and coordinates investigation assignments with outside agencies, and provides training and support to departments involved in claims handling. The applicant must reside in New York City, one of the five boroughs, or the surrounding area up to Nassau County, Long Island.

Requirements

• An associate or bachelor’s degree in criminal justice or a related field; or five years of insurance claims investigative experience, professional investigation experience with law enforcement agencies; or seven years of professional investigation experience involving economic or insurance-related matters.
• Experience taking in-person or phone statements in a way that supports customer satisfaction through efficient, accurate, and courteous interactions.
• Ability to gather a broad range of investigative evidence and draw conclusions from information collected.
• Ability to organize and prioritize investigative workloads and handle stressful situations.
• Ability to maintain a professional attitude and appearance.
• Ability to document files clearly, concisely, and professionally for customers, clients, coworkers, and other employees.
• Ability to obtain and maintain a valid driver’s license, certifications, and permits in accordance with applicable regulations and company and departmental standards.
• Ability to lift and carry materials and equipment to and from vehicles and up and down steps.
• Ability to climb on, off, in, around, and under vehicles, including RVs and commercial vehicles.
• Ability to exercise caution and awareness of surroundings while performing essential duties.
• Ability to learn and apply a large amount of technical and procedural information.
• Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology.
• Must reside in New York City, one of the five boroughs, or the surrounding area up to Nassau County, Long Island.

Nice To Haves

• Four-year degree or higher.
• Current or prior SIU investigation experience working in diverse teams across different SIU job functions.
• Experience handling financial, casualty, bodily injury, workers’ compensation, commercial, marine, auto, property, and underwriting fraud investigations.
• Ability to handle complex fraud cases and/or rings.
• Knowledge of public record systems and/or claims and policy databases used to support investigations.
• Ability to work with minimal direct supervision and manage an active caseload.
• Related professional designations such as CIFI, CFE, FCLA, or CPCU.

Responsibilities

• Investigate suspected fraud and other illegal activities against the Company.
• Interview people, make database inquiries, take statements, and locate information sources and witnesses.
• Evaluate the credibility of information.
• Refer and coordinate investigation assignments with outside agencies.
• Provide training and support to departments involved in the claims handling process.
• Gather evidence and draw conclusions relevant to fraud investigations.
• Document investigative files clearly, concisely, and professionally.
• Manage investigative workload and prioritize cases.

Benefits

• Personalized development programs, mentorship, and certification assistance.
• Competitive pay, benefits, and flexibility to support well-being and future needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree