Senior Field Investigator

GEICO•New York City, NY

12d

About The Position

GEICO is hiring a Senior Field Security Investigator to join its Special Investigations Unit (SIU). The role investigates suspected fraud and other illegal activities against the Company. Work includes interviewing, conducting database inquiries, taking statements, and locating information sources and witnesses. The investigator evaluates information for credibility, refers and coordinates assignments with outside agencies, and provides training and support to departments involved in claims handling. Applicants must reside in New York City, one of its five boroughs, or surrounding areas up to Nassau County, Long Island.

Requirements

An associate or bachelor's degree in criminal justice or a related field, or five years of insurance claims investigative experience, professional investigation experience with law enforcement agencies, or seven years of professional investigation experience involving economic or insurance-related matters.
Experience handling in-person or phone statements from various parties in a way that supports customer satisfaction through efficient, accurate, and courteous interactions.
Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected.
Ability to organize and prioritize investigative workloads and handle stressful situations.
Ability to maintain a professional attitude and appearance.
Ability to document files in a clear, concise, professional manner for customers, clients, coworkers, and other employees.
Ability to obtain and maintain a valid driver's license, certifications, and permits in accordance with applicable regulations and company and departmental standards.
Ability to lift and carry materials and equipment to and from vehicles and up and down steps.
Ability to climb on, off, in, around, and under vehicles, including RVs and commercial vehicles.
Ability to exercise caution and maintain awareness of surroundings while performing job duties.
Ability to learn and apply a large amount of technical and procedural information.
Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology.
Must reside in New York City, one of the five boroughs, or surrounding areas up to Nassau County, Long Island.

Nice To Haves

A four-year degree or higher.
Current or prior SIU investigations experience working in diverse teams across different SIU job functions.
Experience handling financial, casualty, bodily injury, workers' compensation, commercial, marine, auto, property, and underwriting fraud investigations.
Ability to handle complex fraud cases and/or rings.
Knowledge of public record systems and/or claims and policy databases used to support investigations.
Ability to work with minimal direct supervision and manage an active caseload.
Related professional designations such as CIFI, CFE, FCLA, or CPCU.

Responsibilities

Investigate suspected fraud and other illegal activities against the Company.
Interview involved parties, conduct database inquiries, take statements, and locate sources of information and witnesses.
Evaluate investigative information to determine its credibility.
Refer and coordinate investigation assignments to outside agencies.
Provide training and support to departments involved in the claims handling process.
Gather evidence and draw conclusions relevant to fraud investigations.
Document investigative files clearly, concisely, and professionally.