Senior Field Assembly & Installation - West Chester/Lancaster

Mission Critical Group•West Chester, PA

11d•Onsite

About The Position

The Senior Field Assembly & Installation specialist installs, maintains, assembles, repairs, tests, and commissions industrial power system enclosures, components, and related equipment at customer sites. This onsite role is based in Lancaster, Pennsylvania, and involves extensive travel. The specialist works independently with little to no direction, serves as a field subject matter expert, diagnoses complex issues, and provides technical direction to customers, subcontractors, and project teams. Work includes welding, pipe fitting, fabrication, mechanical assembly, and installation and repair of fuel and exhaust systems. The role requires an intermediate working knowledge of electrical schematics and wiring practices, as well as the ability to interpret blueprints, schematics, technical manuals, and engineered drawings. The specialist audits installations for quality, workmanship, drawing and specification compliance, and safety; identifies problems and drives corrective actions; and supports commissioning, troubleshooting, customer acceptance, and equipment maintenance. They coordinate field service appointments, develop troubleshooting plans, adapt to changing site conditions, and deliver professional customer support. The role also includes training customers and site personnel, communicating quality and engineering issues, preparing detailed service reports, and accurately recording time. Work must comply with applicable safety, industry, and company policies and procedures. The position requires travel up to 90% of the time, sometimes with little or no advance notice, and work at indoor and outdoor sites in all weather conditions. Employees must be able to perform physically demanding work throughout an 8-to-10-hour day, including standing, stooping, kneeling, or crouching, and carrying equipment or tools weighing up to 50 pounds. Candidates must be able to travel to out-of-state job sites in a company vehicle, maintain a clear driving record sufficient for commercial insurance coverage, and pass a background check and drug screening.

Requirements

High school diploma or equivalent, or a combination of education and experience demonstrating the ability to perform the job duties.
Demonstrated hands-on proficiency in welding, pipe fitting, mechanical assembly, fabrication, equipment operation, and field troubleshooting.
Ability to independently troubleshoot complex electrical, mechanical, piping, welding, and equipment issues and function as a field subject matter expert.
Ability to understand electrical schematics, technical manuals, detailed blueprints, and engineering drawings.
Proficiency with computers, including Microsoft Office Suite and ERP systems.
Strong verbal and written communication skills, including clear communication by phone and in person.
High degree of accuracy and attention to detail.
Ability to work independently or in a small team environment and to work autonomously with reliable attendance.
Ability to safely operate a company vehicle to out-of-state job sites and maintain a clear driving record that permits addition to the commercial insurance policy.
Ability to travel up to 90% of the time, with little or no prior notice.
Strong organizational, multitasking, and time-management skills.
Excellent customer-service skills.
Ability to follow safety protocols and maintain a clean and organized work environment; wear required personal protective equipment.
Ability to stand, stoop, kneel, or crouch throughout an 8-to-10-hour day.
Ability to carry products, equipment, and tools weighing up to 50 pounds.
Ability to work indoors and outdoors in all weather conditions.
Ability to arrange and coordinate travel, including hotels, flights, and rental cars.
Ability to pass a background check and drug screening.

Nice To Haves

Experience auditing installations, identifying quality, installation, or compliance issues, and driving corrective action.
Experience providing technical direction to subcontractors and training customers or site personnel.
Five or more years of progressive field experience in industrial power systems, data centers, power generation, mechanical/electrical construction, or a related mission-critical environment.
Two or more years of experience as a millwright or industrial electrician.
Two or more years of experience working in adverse conditions, including inclement weather, high-pressure situations, short timelines, and work at heights.
Broad mechanical and assembly experience with fuel and exhaust systems and piping.

Responsibilities

Install, assemble, maintain, repair, and diagnose industrial power systems, enclosures, components, and related equipment onsite.
Perform welding, pipe fitting, fabrication, mechanical assembly, and other field work needed to complete installations and resolve field issues.
Install, fit, test, troubleshoot, and repair parts and fuel or exhaust systems; perform preventive maintenance as needed.
Operate and test industrial equipment and systems in support of installation, commissioning, troubleshooting, and customer acceptance.
Audit field installations for quality, workmanship, drawing and specification compliance, and safety; identify issues and drive corrective actions.
Work independently to diagnose problems, determine root causes, and implement effective solutions to complex field issues.
Provide technical direction to subcontractors and support customers, engineers, electricians, and project teams in completing work correctly and safely.
Train customers and site personnel in equipment operation, maintenance, troubleshooting, and safe work practices.
Review service orders and schedule and coordinate field service appointments for repair work in a timely manner.
Develop troubleshooting plans based on available information and adjust plans and timelines as field conditions change.
Provide professional customer assistance, resolve difficult customer situations tactfully, and review completed work with customers for confirmation and signature.
Communicate quality-control and engineering issues to help drive product improvements.
Collaborate across the company to foster positive relationships with clients, coworkers, and team leaders.
Prepare detailed service reports and maintain accurate timekeeping for field visits.
Follow safety procedures and regulations, wear required personal protective equipment, and maintain a clean, organized work environment.
Arrange and coordinate cost-effective travel as needed, including hotels, flights, and rental cars.