Senior Field Assembly & Installation - West Chester/Lancaster

Mission Critical Group • West Chester, PA

7h • Onsite

About The Position

This position will be onsite in Lancaster, PA. The Senior Field Assembly and Installation team will be responsible for installing, maintaining, assembling and repairing industrial power systems enclosures & components in various settings such as manufacturing plants, power stations and construction sites. This position requires a highly skilled field specialist who serves as a subject matter expert, works independently with little to no direction, solves complex field problems, and provides technical direction to customers, subcontractors, and project teams. The role will ensure systems are assembled correctly, troubleshoot and diagnose issues, and work with engineers, electricians and construction site management teams. Position is required to follow all safety, industry, and company regulations, policies, and procedures.

Requirements

• Demonstrated hands-on proficiency in welding, pipe fitting, mechanical assembly, fabrication, equipment operation, and field troubleshooting.
• Demonstrated ability to function as a field subject matter expert and independently troubleshoot complex electrical, mechanical, piping, welding, and equipment issues.
• High School diploma or equivalent is required OR any combination of education and experience that demonstrates the ability to perform the job duties (required).
• Proficient with computers including Microsoft Office Suite and ERP systems.
• Adept at working independently or in a small team environment.
• Must understand electrical schematics, technical manuals, detailed blueprints and engineering drawings.
• Excellent verbal and written communication skills, ability to communicate clearly and effectively over the phone and in person.
• Must have a high degree of accuracy and attention to detail.
• Safely operate company vehicle to out of state job sites maintain a clear driving record with the ability to be added to commercial insurance policy.
• Have reliable attendance, be respectful, responsible and the ability to work autonomously.
• Adhere to safety protocols and maintain a clean and organized environment, promoting a culture of safety and compliance.
• Follow all safety procedures and regulations when working on power systems, such as wearing all personal protective equipment (PPE).
• Ability to travel 90% of the time, with little to no prior notice.
• Strong organizational, multitasking and time management skills.
• Excellent customer service skills.
• Ability to work in an environment requiring the employee to stand, stoop, kneel, or crouch throughout an 8-to-10-hour day.
• Strength to carry product, equipment, and tools up to 50 pounds.
• Ability to work in both indoors and outdoors in all weather conditions.
• Ability to arrange and coordinate cost-effective travel as needed, i.e. hotels, flights, rental cars, etc.
• Ability to pass a background check and drug screening.

Nice To Haves

• Experience auditing installations and identifying quality, installation, or compliance issues, with the ability to drive corrective action, is preferred.
• Experience providing technical direction to subcontractors and training customers or site personnel is preferred.
• 5+ years of progressive field experience in industrial power systems, data centers, power generation, mechanical/electrical construction, or a related mission-critical environment is preferred.
• 2+ years of experience as a millwright or industrial electrician is preferred
• 2+ years of experience working in adverse conditions such as inclement weather and high pressure, short timelines and having had worked at heights is preferred
• Broad mechanical & assembly experience with fuel/exhaust systems and piping is preferred

Responsibilities

• Perform skilled welding, pipe fitting, fabrication, mechanical assembly, and related field work required to complete installations and resolve field issues.
• Operate and test industrial equipment and systems as required to support installation, commissioning, troubleshooting, and customer acceptance.
• Audit field installations for quality, workmanship, compliance with drawings and specifications, and adherence to safety and company requirements; identify and drive corrective actions as needed.
• Train customers and site personnel on equipment operation, maintenance, troubleshooting, and safe work practices.
• Provide technical direction to site subcontractors and support customers, engineers, electricians, and project teams to ensure work is completed correctly and safely.
• Work independently in the field with little to no direction, using sound technical judgment to diagnose problems, determine root causes, and implement effective solutions.
• Serve as a subject matter expert in field assembly, installation, commissioning, troubleshooting, and repair of industrial power systems and related equipment.
• Responsible for all onsite assembly, installation, diagnostics, testing, troubleshooting, fitting, repair, maintenance and installation of parts, fuel and/or exhaust systems and will be required to have an intermediate working knowledge of electrical schematics and wiring practices.
• Perform preventative maintenance as needed, a keen eye for manufacturing imperfections is key with the ability to take corrective action as needed.
• Successful at fabrication and installation of custom parts or components
• Proficient with hand and power tools, welding equipment, precision instruments
• Must be a critical thinker, solving complex problems under pressure and posses a good understanding of blueprints, schematics, and engineered drawings.
• Review service orders, schedule and coordinate field service appointments for repair work in a timely manner.
• Develop and implement a troubleshooting plan based on the information given.
• Remain flexible with changing field and site conditions adjust timelines accordingly.
• Deliver top notch service and customer assistance during site visits building and maintain client relationships. Resolving any difficult customer situations with professionalism and tact.
• Review service reports with customers to verify required work has been completed to customer satisfaction and obtain signature.
• Effectively communicate quality control and engineering related issues to drive product improvements.
• Foster team unity working in close collaboration across the company to create positive working relationships with clients, coworkers and team leaders.
• Produce detailed service reports and accurate timekeeping for all field visits.

Benefits

• MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED