Field Service Technician - West Chester Township

Culligan Quench•Monroe, OH
•Onsite

About The Position

Culligan Quench is hiring a customer-facing Field Service Technician to install, maintain, troubleshoot, and repair company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. The technician travels by company vehicle to customer locations and performs work while following company and customer safety policies and site procedures. Hands-on training is provided. The position is scheduled Monday through Friday, 7:00 AM to 4:00 PM, though the schedule may vary by market. Pay is $22.87–$23.00 per hour, based on experience and location, with overtime potential. The role is based in West Chester Township.

Requirements

  • Mechanical aptitude and experience working with tools or repairing equipment.
  • Driving experience and comfort operating a vehicle for work; experience may be in a company or personal vehicle.
  • Professional, service-minded demeanor with good customer service and communication skills.
  • Valid, active driver’s license.
  • At least 21 years of age to operate company vehicles.
  • Basic computer skills to record service and communicate with team members.
  • Ability to lift 70+ lbs, bend, squat, and climb ladders.
  • High school diploma or equivalent.
  • Ability to pass a pre-employment background check and drug screen.

Nice To Haves

  • Technical school training preferred.

Responsibilities

  • Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
  • Replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
  • Inspect equipment for leaks, malfunctions, and safety concerns.
  • Follow company and customer safety policies and site procedures.
  • Maintain the company vehicle according to policy, including mileage and maintenance logs.
  • Safely transport and operate equipment and tools.
  • Document service work using a tablet or mobile device.
  • Provide professional and timely customer service at each site visit.
  • Maintain regular and reliable attendance.

Benefits

  • Competitive hourly rate with overtime potential.
  • Medical, dental, and vision insurance starting Day 1.
  • 401(k) match of 50% up to 6%.
  • 10 paid holidays plus PTO.
  • Company take-home vehicle, gas card, and tools.
  • Paid training and ongoing career development opportunities.
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