Senior Facilities Service Manager - Mechanical

Oracle • Abilene, TX

6d • $126,200 - $264,100 • Onsite

About The Position

The Senior Facilities Service Manager – Mechanical leads the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this role directly manages Facilities Technicians and is accountable for execution quality, service readiness, technician development, and lifecycle maintenance performance across mechanical infrastructure.

This is an onsite role in Abilene, Texas, focused on service execution, uptime protection, reducing mean time to repair, and long-term asset performance rather than mechanical system design. A key objective is to build and continuously improve an in-house self-perform maintenance program, developing the team’s capabilities, processes, and discipline to safely perform maintenance and troubleshooting in a mission-critical environment.

The role supports 24/7 operations and requires regular attendance, schedule flexibility, and response readiness. It involves working in an industrial environment and performing physical tasks such as walking, bending, kneeling, crouching, pushing or pulling objects, climbing stairs, lifting or moving up to 39 pounds independently, participating in group lifts for heavier loads, and maintaining balance on ladders or elevated platforms. Tasks must be performed safely, with or without reasonable accommodation.

Requirements

• 5–8+ years of experience in HVAC, mechanical service, critical facilities maintenance, or related uptime-critical environments.
• 3–5+ years of experience leading technicians, service teams, or field maintenance operations.
• Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.
• Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.
• Strong crisis management and service leadership in high-availability environments.
• Proven ability to improve maintenance quality, service reliability, and execution discipline.
• Strong people leadership and ability to develop technicians and reinforce accountability.
• Clear communication skills and ability to coordinate across operations, engineering, and vendor teams.
• Strong operational judgment and ability to prioritize in time-sensitive situations.
• Ability to meet the described physical demands, with or without reasonable accommodation.

Nice To Haves

• Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or a related field; equivalent technical and field leadership experience is also valued.
• Experience with mission-critical cooling infrastructure, including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems.
• Familiarity with BMS/controls integration, alarm response, trend analysis, and service coordination with automation teams.
• Experience with preventive and predictive maintenance, CMMS systems, energy optimization, and service KPI tracking.
• EPA Section 608 Certification where refrigerant-handling responsibilities apply.
• HVAC trade license or mechanical certification where applicable.
• OEM training or manufacturer certifications related to chillers, cooling systems, controls platforms, or critical mechanical equipment.
• OSHA 30.

Responsibilities

• Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission-critical cooling and HVAC systems.
• Directly manage Mechanical Facilities Technicians, including day-to-day leadership, work prioritization, coaching, performance management, and development.
• Build and lead an in-house self-perform maintenance program for mechanical systems, including planning, training, execution standards, and continuous improvement.
• Oversee maintenance and service execution for large-scale mechanical and cooling infrastructure, including chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
• Manage vendors, contractors, and internal service teams, enforcing service-level agreements, workmanship standards, response expectations, and safe execution practices.
• Track system health, equipment reliability, energy performance, maintenance effectiveness, and service execution metrics; use data to improve uptime and reduce repeat failures.
• Own mechanical safety programs, regulatory compliance, and technician training related to maintenance execution, refrigerant handling, contractor oversight, and safe work practices.
• Support incident response, service restoration, capacity changes, maintenance planning, and post-event reviews to strengthen reliability and execution discipline.
• Partner with Facility Managers, Engineering, Reliability, Controls, Construction, and Commissioning teams to ensure effective handoffs, operational readiness, and maintainability of installed systems.
• Improve maintenance procedures, spare-parts readiness, documentation quality, technician capability, and service response standards.
• Ensure site preparedness for 24/7 mission-critical operations through appropriate staffing, escalation readiness, training, and maintenance planning.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short-term and long-term disability insurance.
• Life insurance and AD&D.
• Supplemental life insurance for employees, spouses, and children.
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off, including flexible vacation for eligible salaried employees or accrued vacation for other eligible employees.
• 11 paid holidays.
• Paid sick leave: 72 hours upon hire, refreshing annually, with carryover up to a maximum of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal benefits.
• Voluntary auto, homeowner, and pet insurance.
• May be eligible for bonus, equity, and compensation deferral.
• Internal mobility, role-based technical training, and development opportunities.
• Volunteer programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed