Senior Facilities Service Manager - Mechanical (Abilene, TX)

Oracle•Abilene, TX

6d•Onsite

About The Position

The Senior Facilities Service Manager – Mechanical leads the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this position directly manages Facilities Technicians and is accountable for execution quality, service readiness, technician development, and lifecycle maintenance performance across mechanical infrastructure. The role focuses on service execution, uptime protection, reducing mean time to repair, and long-term asset performance rather than mechanical system design. A key objective is to build and continually improve an in-house self-perform maintenance program so the team can safely perform maintenance and troubleshooting in a mission-critical environment. This is an onsite role in Abilene, Texas, supporting 24/7 operations and requiring schedule flexibility and response readiness.

Requirements

3–5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or a related uptime-critical environment.
1–3+ years of experience leading technicians, service teams, or field maintenance operations.
Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.
Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.
Strong crisis management and service leadership in high-availability environments.
Ability to improve maintenance quality, service reliability, and execution discipline.
People leadership skills, including the ability to develop technicians and reinforce accountability.
Clear communication and ability to coordinate across operations, engineering, and vendor teams.
Strong operational judgment and ability to prioritize in time-sensitive situations.
Ability to meet the physical demands described, including frequent walking, bending, kneeling, crouching, pushing or pulling objects, climbing stairs, lifting or moving up to 39 pounds independently, participating in group lifts for loads of 40 pounds or more, and maintaining balance on ladders or elevated platforms.
Ability to work onsite in an industrial environment supporting 24/7 operations, with regular attendance, schedule flexibility, and response readiness.

Nice To Haves

Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or a related field; equivalent technical and field leadership experience is also valued.
Experience with mission-critical cooling infrastructure, including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems.
Familiarity with BMS/controls integration, alarm response, trend analysis, and service coordination with automation teams.
Experience with preventive maintenance, predictive maintenance, CMMS systems, energy optimization, and service KPI tracking.
EPA Section 608 Certification, where refrigerant-handling responsibilities apply.
HVAC trade license or mechanical certification, where applicable.
OEM training or manufacturer certifications related to chillers, cooling systems, controls platforms, or critical mechanical equipment.
OSHA 30.

Responsibilities

Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission-critical cooling and HVAC systems.
Directly manage Mechanical Facilities Technicians, including day-to-day leadership, work prioritization, coaching, performance management, and development.
Build and lead an in-house self-perform mechanical maintenance program, including planning, training, execution standards, and continuous improvement.
Oversee maintenance and service execution for chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
Manage vendors, contractors, and internal service teams, enforcing SLAs, workmanship standards, response expectations, and safe execution practices.
Track system health, equipment reliability, energy performance, maintenance effectiveness, and service execution metrics to improve uptime and reduce repeat failures.
Own mechanical safety programs, regulatory compliance, and technician training related to maintenance execution, refrigerant handling, contractor oversight, and safe work practices.
Support incident response, service restoration, capacity changes, maintenance planning, and post-event reviews.
Partner with Facility Managers, Engineering, Reliability, Controls, Construction, and Commissioning teams to support effective handoffs, operational readiness, and maintainability of installed systems.
Improve maintenance procedures, spare-parts readiness, documentation quality, technician capability, and service response standards.
Ensure the site is prepared to support 24/7 mission-critical operations through staffing, escalation readiness, training, and maintenance planning.