Senior Critical Facilities Manager (Abilene, TX)

Oracle • Abilene, TX

11d • $126,200 - $264,100 • Onsite

About The Position

The Senior Critical Facilities Manager role is described in the posting as the onsite Site Operations Support Manager – Data Center Facilities for Oracle Cloud Infrastructure in Abilene, Texas. The position leads the onsite site-support function that enables mission-critical data center operations teams to work in a disciplined, organized, and audit-ready manner. It manages administrative and coordination processes such as records management, scheduling support, workflow tracking, document control, vendor and visitor coordination, and day-to-day site business operations.

The role leads a team of IC3-level site-support professionals and ensures consistent support services across the campus in alignment with Oracle standards. It partners with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain process discipline, and scale the site-support model as operational complexity grows. It does not directly manage plant operations but supports safe, efficient, and well-governed execution in a 24/7 mission-critical environment.

The position is onsite in Abilene, TX. Applicants must live in or be willing to relocate to Abilene; relocation is available. The role involves regular attendance and responsiveness, frequent walking, standing, sitting, and movement through office and operational areas, and occasional stair climbing or light physical administrative tasks. Schedule flexibility may be needed to support site priorities, operational events, and business needs. Duties must be performed safely, with or without reasonable accommodation.

Oracle describes its environment as a globally impactful, technically rigorous hyperscale cloud infrastructure organization emphasizing operational excellence, safety, process rigor, accountability, and continuous improvement. It offers internal mobility, role-based technical training, and development opportunities. The stated US hiring range for the listed location is $126,200–$264,100 per annum; the role may also be eligible for bonus, equity, and compensation deferral.

Requirements

• 6–10 years of experience in site administration, facilities coordination, office operations, operations support, workplace services, or related business support roles in operational environments.
• 2–4+ years of experience leading coordinators, administrators, or site-support staff.
• Strong people leadership and ability to coach, organize, and develop support staff.
• Strong organizational skills and high attention to detail and process accuracy.
• Strong communication and coordination skills across operational, administrative, and leadership stakeholders.
• Ability to prioritize competing requests and maintain structure in a fast-paced environment.
• Strong process discipline and commitment to accurate, audit-ready records.
• Service-oriented mindset with professionalism, follow-through, and responsiveness.
• Ability to improve workflows and reinforce execution standards across a growing support function.
• Applicants must reside in or be willing to relocate to Abilene, TX.

Nice To Haves

• Experience supporting facilities, industrial, logistics, healthcare, construction, manufacturing, data center, or other mission-critical or operationally intensive environments.
• Bachelor’s degree in Business, Operations, Facilities, Administration, or a related field; equivalent experience is also valued.
• Experience with CMMS, ServiceNow, document control systems, maintenance workflow tools, or related operations-support platforms.
• Familiarity with facilities operations, maintenance coordination, vendor support, scheduling support, or site administration practices.
• Experience maintaining audit-ready records and administrative controls in regulated or high-accountability environments.
• Experience supporting planning forums, work coordination, outage support, maintenance reviews, or site business operations.
• Advanced Microsoft Office or similar business systems proficiency.
• Exposure to data center or other 24/7 critical operations environments.

Responsibilities

• Lead the onsite site-support team responsible for administrative coordination, workflow support, records management, document control, and operational support processes for the data center campus.
• Provide direct leadership, coaching, performance management, and development for IC3-level site-support staff.
• Set expectations for service quality, responsiveness, documentation accuracy, process discipline, and support execution.
• Oversee scheduling coordination, maintenance-related communications, document tracking, work order support, vendor coordination, meeting logistics, and internal site requests.
• Keep site records, logs, trackers, documentation repositories, and operational support files accurate, current, and audit-ready.
• Allocate team work and maintain effective support coverage for administrative and operational priorities, meetings, recurring workflows, and site events.
• Partner with Facilities Operations Managers, service teams, logistics, compliance, and site leadership on scheduling alignment, operational readiness, and communication.
• Support planning meetings, outage coordination forums, maintenance reviews, and other site operating rhythms by preparing materials, tracking actions, and following up on deliverables.
• Oversee vendor and visitor support for non-technical service providers, internal stakeholders, and administrative site interactions, ensuring alignment with site procedures and expectations.
• Identify process gaps, documentation issues, workflow inefficiencies, and recurring support challenges, and drive continuous improvement.
• Ensure disciplined use of CMMS, ServiceNow, document management platforms, and related business systems supporting facilities operations and administrative visibility.
• Support onboarding, training, and skill development of site-support personnel while reinforcing Oracle standards for professionalism, accountability, and customer service.
• Provide site leadership with visibility into support workload, process health, staffing needs, service issues, and improvement opportunities.
• Help scale the site-support function as campus size, operational activity, and stakeholder needs increase.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short-term and long-term disability insurance.
• Life insurance and AD&D.
• Supplemental life insurance for employees, spouses, and children.
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off, including flexible vacation for eligible salaried non-overtime positions or accrued vacation for other eligible employees.
• 11 paid holidays.
• Paid sick leave: 72 hours upon hire, refreshed each calendar year, with unused balance carrying over up to a 112-hour cap.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal benefits.
• Voluntary auto, homeowner, and pet insurance.
• The role may be eligible for bonus, equity, and compensation deferral.
• Internal mobility, role-based technical training, and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed