Senior Facilities Service Manager - Mechanical (Abilene, TX)

Oracle•Abilene, TX

6d•Onsite

About The Position

The Senior Facilities Service Manager – Mechanical leads the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this role directly manages Facilities Technicians and is accountable for service execution quality, readiness, technician development, and lifecycle maintenance performance across mechanical infrastructure. The focus is on service execution, uptime protection, reducing mean time to repair, and long-term asset performance rather than mechanical system design. A key objective is to build and continually improve an in-house self-perform maintenance program so the team has the capability, processes, and discipline to safely maintain and troubleshoot systems in a mission-critical environment. The position is onsite in Abilene, Texas. Applicants must live in or be willing to relocate to Abilene; relocation is available. Visa sponsorship is not available.

Requirements

3–5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or a related uptime-critical environment.
1–3+ years of experience leading technicians, service teams, or field maintenance operations.
Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.
Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.
Strong crisis management and service leadership in high-availability environments.
Ability to improve maintenance quality, service reliability, and execution discipline.
People leadership skills, including the ability to develop technicians and reinforce accountability.
Clear communication and ability to coordinate across operations, engineering, and vendor teams.
Strong operational judgment and ability to prioritize in time-sensitive situations.
Ability to frequently walk, bend, kneel, crouch, push or pull objects, climb stairs, lift or move up to 39 pounds independently, participate in group lifts for loads of 40 pounds or greater, and maintain balance on ladders or elevated platforms.
Regular attendance, schedule flexibility, and response readiness for a mission-critical onsite role supporting 24/7 operations.

Nice To Haves

Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or a related field; equivalent technical and field leadership experience is also valued.
Experience with mission-critical cooling infrastructure, including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems.
Familiarity with BMS/controls integration, alarm response, trend analysis, and service coordination with automation teams.
Experience with preventive and predictive maintenance, CMMS systems, energy optimization, and service KPI tracking.
EPA Section 608 Certification, where refrigerant-handling responsibilities apply.
HVAC trade license or mechanical certification, where applicable.
OEM training or manufacturer certifications related to chillers, cooling systems, controls platforms, or critical mechanical equipment.
OSHA 30.

Responsibilities

Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission-critical cooling and HVAC systems.
Directly manage Mechanical Facilities Technicians, providing day-to-day leadership, work prioritization, coaching, performance management, and development.
Build and lead an in-house self-perform mechanical maintenance program, including planning, training, execution standards, and continuous improvement.
Oversee maintenance and service execution for chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
Manage vendors, contractors, and internal service teams, enforcing SLAs, workmanship standards, response expectations, and safe execution practices.
Track system health, equipment reliability, energy performance, maintenance effectiveness, and service execution metrics, using data to improve uptime and reduce repeat failures.
Own mechanical safety programs, regulatory compliance, and technician training related to maintenance execution, refrigerant handling, contractor oversight, and safe work practices.
Support incident response, service restoration, capacity changes, maintenance planning, and post-event reviews.
Partner with Facility Managers, Engineering, Reliability, Controls, Construction, and Commissioning teams to support effective handoffs, operational readiness, and maintainability.
Improve maintenance procedures, spare parts readiness, documentation quality, technician capability, and service response standards.
Ensure the site is prepared for 24/7 mission-critical operations through appropriate staffing, escalation readiness, training, and maintenance planning.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Flexible or accrued vacation, depending on eligibility and position.
11 paid holidays.
Paid sick leave.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary auto, homeowner, and pet insurance.
May be eligible for bonus, equity, and compensation deferral.
Internal mobility, role-based technical training, and development opportunities.