Senior Facilities Outsourced Vendor Analyst
Western Digital•San Jose, CA
•$94,700 - $126,300•Onsite
About The Position
WD is seeking a Senior Facilities Outsourced Vendor Analyst to lead governance of outsourced facilities services. The role ensures suppliers meet defined service scope, service levels, and performance expectations, and coordinates site-level inputs into global reporting and recurring governance reviews. It monitors global and regional KPIs and SLAs, tracks savings commitments with Finance, validates supplier invoices, and manages operational change control. The position supports WD’s facilities operations in a global-scale technology and manufacturing business.
Requirements
- Strong understanding of outsourced facilities management services, preferably in a manufacturing environment.
- Ability to interpret operational and financial data, analyze dashboards, and translate performance trends into actionable insights.
- Ability to identify performance gaps quickly, communicate effectively with stakeholders, and coordinate timely resolution with suppliers.
- Proficiency in PowerPoint, Excel, Teams, and Visio to support communication, analysis, and reporting.
- Bachelor’s degree in Business, Finance, or a related field, or 5–10+ years of experience managing outsourced facilities management vendors.
Nice To Haves
- AI fluency is preferred.
Responsibilities
- Lead governance of outsourced facilities services to ensure compliance with defined scope, service levels, and performance expectations.
- Coordinate input from site leads and consolidate reporting globally for recurring governance reviews covering service performance, operational issues, risks, and service-level compliance.
- Monitor global and regional KPIs and SLAs, ensuring performance is measured, tracked, and reported against agreed standards.
- Partner with Finance to track savings commitments, monitor glidepath performance, and resolve variances against plan.
- Review and validate supplier invoices to confirm alignment with delivered services and approved pricing.
- Manage operational change control processes, ensuring scope changes are documented, reviewed, and approved.
Benefits
- Paid vacation time
- Paid sick leave
- Medical, dental, and vision insurance
- Life, accident, and disability insurance
- Flexible spending and health savings accounts
- Employee assistance program
- Voluntary supplemental life and AD&D, legal plan, pet insurance, critical illness, accident, and hospital indemnity programs
- Tuition reimbursement
- Transit benefit
- Applause Program
- Employee stock purchase plan
- WD Savings 401(k) Plan
- Potential eligibility for short-term incentive or sales incentive awards
- Potential eligibility for the annual long-term incentive program, which may include restricted stock units or cash equivalents
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What This Job Offers
Job Type
Full-time
Career Level
Senior
