Senior Enterprise Vendor Analyst

Ameriprise Financial Services, LLC • Minneapolis, MN

1d • $76,300 - $104,900 • Hybrid

About The Position

Ameriprise Financial is seeking a Senior Enterprise Vendor Analyst to support enterprise vendor management activities that promote operational efficiency, service reliability, and risk mitigation. The role supports a portfolio of third-party vendors, including providers of call center technology and tax processing services, by executing vendor management processes, analyzing performance data, and helping ensure alignment with enterprise risk and compliance standards.

The analyst partners with procurement, risk, finance, operations, technology, legal, and business stakeholders to support business objectives, enhance vendor oversight, and resolve vendor-related issues. The role also involves maintaining procedures and identifying opportunities to improve workflows, reporting, and controls. The ideal candidate is analytical and organized, and interested in developing an understanding of contact center technology, related services, and basic system integrations.

Employees work in the office at least four days per week, with the flexibility to work from home one day per week. Some roles may have additional or different in-office expectations, which will be discussed during hiring. Applicants must have valid U.S. work authorization that does not now or in the future require visa sponsorship. The role is full-time and exempt. The estimated base salary is $76,300–$104,900 per year; compensation may vary based on job-related knowledge, skills, experience, and work location. Most roles are eligible for variable pay, depending on the role. The company offers a benefits program that includes vacation time, sick time, 401(k), and health, dental, and life insurance.

Requirements

• Bachelor’s degree or equivalent.
• 3–5 years of vendor management, operations, or related experience.
• Strong analytical skills, including the ability to interpret data and identify trends.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Strong attention to detail and problem-solving capabilities.
• Proficiency in Microsoft Excel or similar reporting tools.
• Demonstrated interest in learning new technologies and processes quickly and adapting in a dynamic environment.

Nice To Haves

• Familiarity with vendor management frameworks, policies, or systems.
• Exposure to third-party risk management or procurement processes.
• Experience in financial services or operations environments.
• Familiarity with call center software or tax processing service providers.
• Familiarity with software licensing, service-level agreements, data protection, and business continuity considerations.
• Experience supporting performance reporting, dashboarding, or process improvement initiatives.

Responsibilities

• Support vendor management activities across a portfolio of third-party vendors.
• Support contract and service-level agreement compliance through internal and external monitoring; analyze trends, provide insights for contractual improvements, and escalate identified gaps.
• Support vendor reviews, service-level oversight, issue escalation, remediation tracking, and follow-up actions.
• Assist with vendor onboarding, due diligence, and contract documentation in alignment with procurement requirements.
• Support audits and risk activities by gathering documentation and tracking remediation.
• Assist with vendor expenses, invoices, licensing considerations, forecasts, and information needed for renewals and commercial discussions.
• Coordinate with business, procurement, legal, risk, finance, operations, and technology teams on vendor lifecycle or consolidation activities, decisions, and issue resolution.
• Maintain procedures and identify opportunities to improve workflows, reporting, and controls.

Benefits

• Vacation time
• Sick time
• 401(k)
• Health insurance
• Dental insurance
• Life insurance
• Variable pay in the form of bonus, commissions, and/or long-term incentives, depending on the role

What This Job Offers

• Job Type: Full-time
• Career Level: Senior