Senior Facilities Outsourced Vendor Analyst

Western Digital•San Jose, CA

18d

About The Position

WD is seeking a Senior Facilities Outsourced Vendor Analyst to lead governance of outsourced facilities services. The role ensures that services comply with defined scopes, service levels, and performance expectations, and coordinates site-level input into global reporting and recurring governance reviews. It monitors global and regional KPIs and SLAs, partners with Finance on savings commitments and performance against plan, validates supplier invoices, and manages operational change control. The position calls for outsourced facilities management knowledge, data analysis and financial acumen, problem-solving and communication skills, and proficiency with relevant Microsoft tools. A bachelor’s degree in Business, Finance, or a related field is required, or the candidate must have 5–10+ years of experience managing outsourced facilities management vendors.

Requirements

Bachelor’s degree in Business, Finance, or a related field, or 5–10+ years of experience managing outsourced facilities management vendors.
Strong understanding of outsourced facilities management services.
Ability to interpret operational and financial data, analyze dashboards, and translate performance trends into actionable insights.
Ability to identify performance gaps, communicate effectively with stakeholders, and coordinate timely resolution with suppliers.
Proficiency in PowerPoint, Excel, Teams, and Visio.

Nice To Haves

Outsourced facilities management experience in a manufacturing environment.
AI fluency.

Responsibilities

Lead governance of outsourced facilities services to ensure compliance with defined scope, service levels, and performance expectations.
Coordinate input from site leads and consolidate reporting at the global level.
Support recurring governance reviews covering service performance, operational issues, risks, and service-level compliance.
Monitor global and regional KPIs and SLAs, ensuring performance is measured, tracked, and reported against agreed standards.
Partner with Finance to track savings commitments, monitor glidepath performance, and resolve variances against plan.
Review and validate supplier invoices to confirm alignment with delivered services and approved pricing.
Manage operational change control processes, ensuring scope changes are documented, reviewed, and approved.

Benefits

Paid vacation time and paid sick leave.
Medical, dental, and vision insurance.
Life, accident, and disability insurance.
Tax-advantaged flexible spending and health savings accounts.
Employee assistance program.
Voluntary benefits, including supplemental life and AD&D, legal plan, pet insurance, critical illness, accident, and hospital indemnity coverage.
Tuition reimbursement.
Transit benefit.
Applause Program.
Employee stock purchase plan.
WD Savings 401(k) Plan.
Potential eligibility for bonuses under the Short Term Incentive Plan or Sales Incentive Plan, depending on role and performance.
Potential eligibility for the annual Long-Term Incentive program, which may consist of restricted stock units or cash equivalents.