Senior Facilities Manager

JLL•Philadelphia, PA

42d•Onsite

About The Position

JLL is seeking a seasoned, strategic, and people-first Senior Facilities Manager to lead our Integrated Facility Management (IFM) operations at the Genentech Philadelphia campus. As a key partner to a premier pharmaceutical client, you will oversee a complex, highly regulated GMP R&D facility. This role is not just about keeping the lights on; it is about championing a culture of excellence, developing a high-performing team, and delivering JLL’s innovative solutions to drive operational performance and strengthen client relationships.

Requirements

10+ years of progressive facilities management experience, with a minimum of 5 years in a senior leadership or managerial capacity overseeing multi-functional teams and integrated facilities operations.
Prior experience working within Life Sciences, Biotech, or Pharmaceutical environments.
Deep understanding of cGxP quality standards, Good Documentation Practices (GDP), FDA/EMA regulations, and compliance frameworks.
Strong familiarity with EHS compliance (OSHA, EPA, DEP regulations), industrial hygiene, hazardous waste management, and safety protocols in a regulated facility.
Comprehensive knowledge of critical building infrastructure, including pharmaceutical-grade HVAC systems, steam and heating hot water generation, emergency power systems (generators and UPS >5kVA), compressed air/vacuum systems, and chemical/gas distribution.
Proven experience managing operating budgets (OpEx/CapEx), driving continuous improvement, and overseeing asset lifecycles.
Exceptional stakeholder relationship management with a track record of coordinating with landlords (e.g., Brandywine) and managing third-party contractors and vendors (e.g., ISNetWorld qualification standards).

Nice To Haves

Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering (or an equivalent technical degree/related field).
Professional certification such as the IFMA Certified Facility Manager (CFM) or Facility Management Professional (FMP).
Experience with reliability-centered maintenance (RCM), Lean, or Six Sigma methodologies.

Responsibilities

Direct day-to-day IFM operations, manage self-directed maintenance teams, and supervise site vendors and contractors to ensure service continuity across the campus.
Serve as the primary operational interface with the Landlord (Brandywine) for base building systems (HVAC, fire life safety, hot water), loading dock scheduling, tenant fit-outs, and shared infrastructure maintenance.
Oversee operation, preventative/corrective maintenance, and troubleshooting for HVAC systems, steam/heating boilers, emergency power systems (diesel generators and UPS >5kVA), compressed air/vacuum systems, and chemical/gas distribution.
Enforce adherence to EHS laws, site safety policies, industrial hygiene requirements, air quality permits, refrigerant management (Roche K6/EPA 40 CFR 82), SPCC plans, and monthly site inspections.
Maintain full compliance with cGxP quality standards, Good Documentation Practices (GDP), SOPs, and the site Quality Agreement.
Oversee 24/7 Call Center routing, manage work orders in SAP/CMMS, execute weekly maintenance schedules, coordinate major/minor facility shutdowns, and track parts/warranty administration.
Direct day porter services to APPA Level 1 cleaning standards, lab/scientific space cleaning protocols, Integrated Pest Management (IPM), and confidential waste/shredding programs.
Participate in 24/7/365 emergency response availability, lead facility incident mitigations, support first responders, and maintain life safety equipment (AEDs, eyewash/safety showers, fire extinguishers).