Senior Facilities Manager

ABM US•Normal, IL

11d•$120,000 - $125,000

About The Position

The Senior Facilities Manager serves as ABM’s single point of contact for delivering high-quality facility management services, with a focus on hard services. The role ensures the safe, efficient, and compliant operation of building systems and infrastructure across the client’s portfolio. The manager leads facilities professionals, oversees operations, manages vendor relationships, and supports service excellence through financial oversight and strategic planning. The position includes facilities operations and janitorial oversight, financial management, and leadership and compliance responsibilities. It may require occasional hands-on work and physical activity, as well as responding to emergencies and supporting after-hours operations as needed.

Requirements

Bachelor’s degree in a related field or equivalent experience.
At least 5 years of experience in facility operations, including at least 3 years in a leadership role.
Active driver’s license in good standing.

Responsibilities

Conduct regular site walk-throughs to assess infrastructure and perform inspections.
Create, escalate, and manage work orders.
Supervise janitorial staff.
Maintain compliance records, including refrigerant management and inspections.
Oversee monthly invoicing and ensure timely submission to the client.
Review invoices for accuracy and alignment with client expectations.
Monitor account spending and manage purchase orders.
Evaluate out-of-scope work and assist with pricing estimates.
Support development of the client’s annual facilities budget.
Supervise and evaluate ABM personnel, providing training and recognition.
Ensure compliance with ABM and client policies.
Assist in negotiating service contracts and managing scope changes.
Develop strategic plans for facilities management and capital planning.