Senior Facilities Manager

JLL•Arlington, VA

7d•Onsite

About The Position

JLL is seeking a Senior Facilities Manager to provide leadership and operational oversight across a geographically dispersed portfolio of approximately 16 facilities throughout the Washington, DC metropolitan region, including DC, Maryland, and Virginia. The role is a senior facilities leadership position responsible for facility performance and the direct leadership of Facilities Managers. The successful candidate will set priorities across competing operational demands, establish consistent practices, drive accountability, and provide senior leaders with concise assessments of facility conditions, operational risks, and decisions needed. The role requires leading through others while maintaining sufficient awareness of facility conditions and operations to make informed decisions, anticipate and resolve issues, and escalate material business concerns to the IFM Director. The Senior Facilities Manager will oversee facility operations and incidents, improve recurring operational problems, manage vendor performance and work-order metrics through Corrigo CMMS, and support financial management through invoice validation, forecasting, and cost control. This is an on-site position in Arlington, Virginia. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $125,000–$145,000 per year. Final compensation depends on factors including candidate qualifications, location, market conditions, and internal considerations. JLL offers a comprehensive benefits package that includes a 401(k) with matching contributions, medical, dental, and vision care, paid parental leave at 100% of salary, paid time off, company holidays, and early access to earned wages through Daily Pay.

Requirements

Active U.S. Government security clearance.
At least 7 years of progressively responsible facilities management experience, including meaningful experience managing multiple facilities and directly supervising facilities professionals.
Hands-on people-management experience, including coaching, developing, delegating to, and holding team members accountable.
Strong organizational and prioritization capabilities, including the ability to independently manage complex and competing operational demands.
Strong working knowledge of commercial building systems, maintenance operations, preventive maintenance, life-safety requirements, and facilities management practices.
Experience responding to significant facility incidents and operational disruptions.
Experience using computerized maintenance management systems (CMMS).
Authorization to work in the United States without visa sponsorship.

Nice To Haves

Certified Facility Manager (CFM), Facility Management Professional (FMP), Project Management Professional (PMP), LEED, or comparable industry certification.
Experience supporting Class A buildings that are secure and/or classified facilities and federal government customers.
Experience in government contracting, defense, aerospace, technology, or another complex or regulated corporate environment.
Experience leading geographically dispersed, multi-site facilities portfolios.
Experience supporting construction or project activities, workplace changes, facility openings or closures, and office decommissioning.
Bachelor’s degree in Facilities Management, Engineering, Business, Construction Management, or a related discipline; equivalent relevant professional experience may be considered.
Corrigo CMMS experience.

Responsibilities

Maintain operational accountability for approximately 16 facilities across DC, Maryland, and Virginia, including awareness of facility conditions, risks, vendor performance, and work-order metrics.
Balance and prioritize work orders, incidents, projects, client requests, preventive maintenance, and portfolio initiatives.
Lead response and recovery efforts for significant facility incidents and business disruptions; ensure proper documentation, inspections, compliance, and operational records.
Identify recurring operational problems and implement sustainable corrective solutions.
Manage, coach, and develop assigned Facilities Managers, setting performance expectations, delegating effectively, and maintaining appropriate oversight.
Serve as the primary escalation point for Facilities Managers, resolve issues at the appropriate level, and elevate business-critical risks to the IFM Director.
Build relationships with client leadership, landlords, vendors, and functional partners; provide concise, business-focused updates to executive stakeholders that describe impact, risk, action, ownership, and timeline.
Anticipate operational problems, challenge incomplete information, conduct due diligence before major decisions, and escalate material risks before they become client-facing failures.
Drive vendor accountability and monitor service levels and performance through Corrigo CMMS; manage work-order aging and prioritization and identify performance trends.
Support financial management through invoice validation, forecasting, and cost control; ensure work is scoped and authorized within established controls and identify and escalate significant variances or financial risks.