Senior Executive Assistant

Fidelity • Westlake, TX

15h • Onsite

About The Position

The Role Are you ready to make a significant impact at Fidelity Investments? Join us as a Senior Executive Assistant in Westlake, TX, and become an integral part of our dynamic team. You will support our senior enterprise leader in a highly matrixed contact center environment, ensuring flawless execution and alignment of priorities. Your proactive approach and strategic outlook will be key in driving success. Get ready to engage, collaborate, and thrive!

Requirements

• 4 plus years of senior executive admin experience or equivalent administrative experience.
• Excellent writing and grammar skills.
• Proficient in MS Office (SharePoint, Office Teams, Microsoft Word, Excel, PowerPoint, and Outlook).
• Self-starter with a strong sense of ownership who has the initiative to proactively identify and resolve problems and know when to seek clarification or assistance.
• Ability to effectively interact with senior level management and have excellent communication skills.
• Ability to flex your working style from high direction to high autonomy and levels in-between.

Nice To Haves

• A Bachelor's degree or equivalent experience is strongly preferred, but not required.
• Strong familiarity with or direct experience working in a contact center or operations environment.
• Acts as a thought partner by anticipating needs and translating direction into action.
• Flexible and willing to adapt to different work styles, preferences, and frequently changing priorities.
• Demonstrates strong technology proficiency and a willingness to learn and adopt new systems.

Responsibilities

• Support our senior enterprise leader in a highly matrixed contact center environment, ensuring flawless execution and alignment of priorities.
• Ensure flawless execution and alignment of priorities.
• Proactively identify and resolve problems and know when to seek clarification or assistance.
• Effectively interact with senior level management.
• Act as a thought partner by anticipating needs and translating direction into action.
• Develop strong working relationships with colleagues across the company ranging from connection to candor with a 'we over me' mentality.
• Plan events.
• Flex working style from high direction to high autonomy and levels in-between.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree