Senior Executive Assistant to Officer

Global Payments Inc. • Atlanta, GA

10d • Onsite

About The Position

The Senior Executive Assistant provides high-level administrative support to the Chief Technology Officer. The role requires discretion, confidentiality, strong knowledge of technical and business vocabulary, and detailed knowledge of the organization’s operations, procedures, and people. The assistant collects and prepares information for executive discussions and meetings, exercises independent judgment on matters of diverse scope, and carefully determines what information may be shared to protect confidential and proprietary information, including information related to a publicly traded company.

The position is based at the company’s Buckhead location in Atlanta, Georgia. The assistant partners with the executive to identify opportunities and reduce daily workload, independently handles a broad range of administrative functions and sensitive matters, and serves as a liaison across business functions and with senior management. Responsibilities include managing the executive’s communications and calendar, screening and prioritizing requests, coordinating meetings and travel, preparing documents and expense reports, handling special projects, and supporting office and department operations. The role may also provide guidance to department staff and mentor other executive assistants.

Requirements

• Bachelor’s degree.
• Typically at least 8 years of relevant experience.
• Discretion and ability to handle confidential and proprietary information.
• Knowledge of technical and business vocabulary and the organization’s operations, procedures, and people.
• Independent judgment and ability to analyze complex or varied issues.
• Microsoft skills, including creating spreadsheets and PowerPoint presentations.

Nice To Haves

• Experience providing administrative support to upper management or executives.
• International Association of Administrative Professionals (IAAP) certification.

Responsibilities

• Partner with the executive to identify key opportunities and reduce the executive’s daily workload.
• Handle sensitive company information with discretion and confidentiality.
• Independently provide a broad range of administrative support, including support for highly sensitive and confidential matters.
• Serve as a resource and liaison to other business functions and build cross-functional relationships.
• Develop communications, memos, and agreements on behalf of the executive with professionalism and discretion.
• Research and prioritize issues addressed to the executive; determine recommended actions, referrals, or responses using independent judgment.
• Provide callers with information requiring extensive knowledge of company policies, practices, and operations.
• Keep the executive’s meeting commitments and deadlines on track.
• Act as a subject matter expert for department staff on corporate policies, procedures, and functional requirements.
• Draft, edit, and proofread correspondence, meeting minutes, presentations, and other documents, including managing complex editorial changes from multiple parties.
• Coordinate document routing and signatures with other staff.
• Screen emails, phone calls, and visitors and use independent judgment to allocate the executive’s time.
• Act as a liaison with senior management and interface with employees at all levels and external associates.
• Facilitate internal communications, including distributing information and scheduling presentations.
• Determine methods and procedures for new assignments, improve office-function management, and troubleshoot malfunctions.
• Review and recommend changes to policies, guidelines, and processes.
• Research and handle special projects.
• Meet with visitors on the executive’s behalf when appropriate to discuss, review, or evaluate project matters.
• Manage, plan, organize, and verify the executive’s calendar and maintain contact information.
• Accept meeting and event invitations on the executive’s behalf as scheduling permits and, when needed, represent the executive at meetings.
• Answer, screen, respond to, or route incoming calls; open and prioritize mail; and read, review, and respond to emails on the executive’s behalf.
• Organize on-site and off-site meetings and events, including extensive arrangements when needed.
• Coordinate with catering providers and vendors to arrange refreshments as needed.
• Coordinate with the travel department on travel arrangements, itineraries, and agendas according to the executive’s preferences and within budget.
• Prepare the executive’s expense reports, gather supporting documents, research missing documentation or billing discrepancies, and submit reports promptly.
• Follow corporate travel policies and expense-reporting practices.
• Monitor department business expenses and budget, prepare reports for executive review and approval, provide budget recommendations, and assist with invoice analysis as needed.
• Procure office supplies and monitor or manage the functional area’s budget.
• Assist or mentor other executive assistants as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior