Senior Escrow Officer

Stewart•Walnut Creek, CA

20d

About The Position

Provides escrow services for residential and commercial resale, new construction, refinance, relocation, and timeshare transactions. The role facilitates real estate transactions by providing a high level of customer service and proactive communication to internal and external customers throughout the closing process. The Senior Escrow Officer acts as a neutral liaison between parties, follows company policies, monitors and mitigates risk, and works autonomously within established procedures. The role may provide subject matter guidance and coordinate others’ work, but is not a direct supervisor.

Requirements

High school diploma required.
Typically requires 8 or more years of related work experience.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Handle real estate transactions by establishing new escrow accounts, managing funds, processing closing documents, and completing settlements in accordance with established policies and procedures.
Act as a neutral liaison between parties to a file, adhere to company policy, and monitor and mitigate risk to the company.
Recommend improvements to existing processes and solutions to improve efficiency.
Understand how teams coordinate efforts and resources to achieve organizational objectives.
Provide subject matter guidance to the team and may allocate work.
Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
Evaluate and communicate complex information clearly and concisely, and exchange ideas and information effectively.
Work autonomously within established procedures and practices.
Lead and coordinate the work of others without directly supervising them.
Perform other duties as assigned by management.