Senior Epic Willow Analyst

ZipStaff•Eden Prairie, MN

2d•Onsite

About The Position

ZipStaff is seeking a senior Epic Willow Analyst to support application design, development, and maintenance activities for a leading healthcare organization. In this role, you will lead Epic Willow (and related) workflows, supervise team activities, mentor team members, and drive design, build, testing, and support across small-to-medium application projects, including upgrades and significant workflow enhancements.

Requirements

7+ years combined experience across Healthcare and/or IT domains, with at least 5 years of Epic configuration experience.
Active / current Epic certification in at least one of the following: Willow and/or Beacon.
Minimum 4 years of Epic experience or a minimum of 7 years direct clinical experience.
Strong Epic application knowledge to build, test, support, and train on Optime and related workflows.
Direct healthcare domain knowledge in clinical documentation, surgical workflows, and/or patient flow.
Proven ability to lead or supervise team activities and mentor others
Ability to work on-site in Eden Prairie, MN.
Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice To Haves

Demonstrated history of team management (informal or formal), cross-team communication, and leadership skills.
2+ years of resource management and/or formal team lead experience.
Experience with device integration.
Proficiency with Excel, Visio, PowerPoint, and SharePoint.

Responsibilities

Supervise Epic application design, development, and maintenance activities for applications under direct purview.
Collaborate with end users to design Epic Beacon/Willow workflows and recommend corrective adjustments or enhancements.
Determine staffing requirements, perform capacity planning, and supervise direct reports to ensure team effectiveness.
Serve as a mentor, resource, and primary advisor for team members
Lead all phases (design, build, and testing) of small-to-medium application projects, including Epic software upgrades, adoption of new functionality, and significant integrated workflow enhancements.
Provide Epic product function expertise for design, build, and testing of assigned modules (including Optime as applicable).
Collaborate with end users to design and build the Epic system; make corrective configuration changes or enhancements.
Participate in design and validation sessions; ensure documentation, follow-up, and issue escalation.
Provide technical and/or clinical consultation, including application configuration; review and evaluate system needs.
Develop, support, and maintain system design/build documents and other required documentation.
Perform daily monitoring of applications in production and provide support for incidents (including 24/7 on-call coverage as required).
Perform in-depth analysis of workflows, data collection, report details, and technical issues associated with Epic software.
Partner with trainers to develop and maintain application-specific training curriculum and materials.
Translate business requirements into functional specifications; manage changes, prioritize updates, and test new releases.
Adhere to organizational standards for system configuration and change control.
Build strong relationships with end-user communities, customers, and business partners.