Senior Epic Clinical Applications Analyst
About The Position
We are seeking an experienced Epic Clinical Applications Analyst to support the design, build, implementation, and optimization of Epic applications, Clinical Service Desk (CSD) operations, and patient engagement solutions. The role calls for deep Epic system expertise, strong analytical capabilities, and the ability to translate clinical and operational needs into efficient Epic workflows. It plays a critical part in enhancing patient care, clinician experience, and operational efficiency. The position is on-site in Chantilly, Virginia, with shift timings of 11:00 AM to 8:00 PM ET.
Requirements
- Active Epic certification or certification within the NVT period.
- 2–3+ years of Epic build experience with full life-cycle implementations.
- Experience in Clinical Service Desk (CSD) or production support environments.
- Strong expertise in Epic applications and patient engagement workflows.
- Experience with ServiceNow, Data Courier, and CAB processes.
- Excellent communication, documentation, and stakeholder management skills.
Nice To Haves
- Bachelor's degree in computer science or a related field.
- Additional Epic certifications.
- Clinical or healthcare domain background.
Responsibilities
- Lead the design, build, and maintenance of Epic applications.
- Support Clinical Service Desk (CSD) operations, including incident management, troubleshooting, and end-user support.
- Configure SmartTools, Navigators, SmartSets, Flowsheets, and questionnaires to support clinical workflows.
- Design and maintain MyChart functionality.
- Collaborate with clinical and operational stakeholders to design efficient and compliant workflows.
- Participate in discovery sessions, workflow design, integrated testing, and go-live readiness activities.
- Provide post-implementation support, issue resolution, and system optimization.
- Ensure adherence to Epic standards, governance, and upgrade cycles.
- Work with cross-functional teams to improve system usability and performance.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
