Senior Enterprise Applications Analyst
About The Position
AeroVironment is seeking a Senior Enterprise Applications Analyst with strong Oracle Fusion Service Logistics and Maintenance experience to implement, enhance, and support service and maintenance solutions. The role partners with business and IT teams on requirements, configuration, testing, training, and production support. Experience with Oracle Redwood UX and AI capabilities is a plus. The ideal candidate is a collaborative problem solver who can improve service and maintenance processes. The position serves as the functional subject matter expert for Oracle Fusion Service Logistics and Maintenance, supporting service parts management, repair and return, depot repair, asset maintenance, and maintenance work orders. It collaborates with stakeholders and cross-functional teams to design integrated solutions, lead testing and deployments, resolve issues, improve processes, and train users.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Supply Chain, or equivalent experience.
- 10+ years of Oracle enterprise applications experience, including 3+ years of hands-on Oracle Fusion Cloud experience.
- Strong functional expertise in Oracle Fusion Service Logistics and Maintenance modules.
- Experience implementing, configuring, and supporting Oracle Fusion Service Logistics and Maintenance solutions.
- Strong understanding of service parts management, service requests, parts fulfillment, and return material authorization (RMA) processes.
- Hands-on experience with Depot Repair, repair and return processes, and service supply chain operations.
- Experience with asset management, maintenance work orders, preventive maintenance, and maintenance execution.
- Good understanding of Oracle Fusion Inventory, Procurement, Order Management, Manufacturing, and Cost Management integration touchpoints.
- Ability to gather business requirements, perform fit-gap analysis, design solutions, and configure Oracle Fusion applications.
- Experience with functional testing, troubleshooting, production support, and working directly with Oracle Support.
- Understanding of integrations between Service Logistics, Maintenance, Field Service, and external service applications.
- Experience leading business workshops, user training, and process improvement initiatives.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Ability to work in an office environment and sit, stand, and use a computer for extended periods.
- Applicants must qualify as a U.S. person under ITAR/EAR or be eligible for an export license; some positions require current U.S. citizenship due to contract requirements.
Nice To Haves
- Oracle Fusion Cloud certification in Service Logistics, Maintenance, or related SCM applications.
- Experience with Oracle Redwood UX and quarterly Cloud release enhancements.
- Familiarity with Oracle AI and automation capabilities for service logistics, maintenance, and operational efficiency.
- Ability to work independently in a fast-paced, cross-functional environment with a continuous improvement mindset.
Responsibilities
- Serve as the functional SME for Oracle Fusion Service Logistics and Maintenance.
- Partner with business stakeholders to gather requirements, design solutions, and improve business processes.
- Configure, implement, and support Oracle Fusion Service Logistics and Maintenance applications.
- Support service parts management, repair and return, depot repair, asset maintenance, and maintenance work orders.
- Collaborate with Inventory, Procurement, Manufacturing, Order Management, and technical teams to deliver integrated solutions.
- Lead functional testing (CRP, SIT, UAT), production deployments, troubleshooting, and issue resolution with Oracle Support.
- Drive process improvements, promote Oracle best practices, and provide user training and ongoing production support.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company matching
- Flexible work schedule options
- Depending on business unit, role, and customer contract requirements, select programs may offer a 9/80 work schedule and paid holiday shutdown.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
