Senior Enterprise Account Executive

Sophos • Nevada, NV

4h • Remote

About The Position

The Enterprise Account Executive is responsible for managing and growing a portfolio of existing enterprise customers with 1,001 or more users. Acting as a trusted advisor, the role focuses on understanding customer business and security needs, influencing stakeholders, and aligning Sophos solutions to support retention, adoption, and long-term account value. The position operates in complex enterprise environments, engaging multiple stakeholders, coordinating with internal teams and partners, and navigating formal procurement and contracting processes. Success requires deep customer understanding, proactive planning, and the ability to identify and close expansion opportunities while ensuring timely renewals.

The role owns renewals and account growth through consultative selling, strategic account planning, and collaboration with channel partners and internal teams. It also maintains renewal and expansion forecasts, tracks account activity, and ensures CRM data integrity. The position is remote-first; the ideal candidate resides in the San Francisco Bay Area, Phoenix, or Las Vegas.

Requirements

• At least 6 years of experience managing and growing enterprise customer accounts.
• Demonstrated success driving renewals and expansion within existing customers.
• Excellent relationship-building and consultative selling skills.
• Strong negotiation skills.
• Ability to align customer needs to solution value over time.

Nice To Haves

• Experience selling cybersecurity, SaaS, or enterprise technology solutions.
• Experience managing enterprise renewals involving procurement and contracting.
• Experience collaborating with channel partners and sales engineers in enterprise environments.

Responsibilities

• Own and manage a portfolio of existing enterprise customer accounts.
• Drive timely and successful contract renewals through proactive customer engagement.
• Build and maintain relationships with business, technical, and executive stakeholders, including IT and security leadership.
• Identify, develop, and close upsell and cross-sell opportunities within existing enterprise accounts.
• Create and execute strategic account plans focused on retention, expansion, and long-term growth.
• Position additional Sophos solutions based on customer security needs, priorities, and roadmap alignment.
• Navigate multi-stakeholder buying environments within existing customers.
• Partner with Sales Engineering on solution positioning, demonstrations, and technical validations.
• Manage renewal and expansion opportunities through formal procurement and contracting processes when applicable.
• Collaborate with channel partners and system integrators on renewals and expansion motions.
• Coordinate internal resources across Sales Engineering, Customer Success, Support, Product, and Leadership teams.
• Maintain ownership and accountability for account outcomes, including partner-involved sales motions.
• Build and maintain accurate renewal and expansion forecasts.
• Track account activity and opportunities and maintain CRM data integrity.
• Deliver predictable outcomes through disciplined execution, planning, and operational rigor.

Benefits

• Comprehensive benefits package.
• Employee-led diversity and inclusion networks.
• Annual charity and fundraising initiatives and employee volunteer days.
• Global employee sustainability initiatives.
• Global fitness and trivia competitions.
• Global wellbeing days.
• Monthly wellbeing webinars and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed