Senior IT Network Engineering & DTC Infrastructure

PUMA•Boston, MA

2d•$90,200 - $122,430

About The Position

PUMA is seeking a Senior Engineer Network Connectivity North America to join its IT Infrastructure team based in Westford, Massachusetts. The role implements and operates North American network and connectivity services, including LAN, WAN, Wi-Fi, network security, remote access, and cloud connectivity. It develops network designs, architecture, standards, and roadmaps in collaboration with the Global Enterprise Connectivity team, translating agreed direction into regional delivery and contributing North American requirements and lessons learned. The position directly leads and develops two employees responsible for Cisco Meraki-based retail infrastructure across North America. It also partners hands-on with InfraOps Manila on monitoring, incident response, standard changes, operational handoffs, runbooks, knowledge transfer, and escalation support. The engineer leads complex incident and P1 outage troubleshooting, root-cause analysis, and preventive improvements; manages regional network lifecycle, capacity, firmware, licensing, vendors, and refresh execution; maintains security and compliance controls; and improves observability and efficiency through monitoring, documentation, and practical automation. PUMA is a global sports brand that designs and develops footwear, apparel, and accessories. The company describes its workplace as fast-paced and multicultural and emphasizes creativity, sustainability, fairness, honesty, positivity, and equal opportunity.

Requirements

At least 8 years of hands-on enterprise networking experience, or an equivalent combination of education and experience.
Demonstrated experience leading and developing employees or a small technical team, including goal setting, prioritization, coaching, and performance feedback.
Strong experience with Cisco and Meraki networking, Palo Alto firewalls, and enterprise wireless.
Deep knowledge of routing, switching, BGP, VLANs, STP, NAT, 802.1X, RADIUS/TACACS+, IPSec VPN, segmentation, and network security.
Experience with Microsoft Azure networking and network monitoring/telemetry.
Clear communication skills and ability to work effectively across North America, the global Network Connectivity team, Infrastructure Operations, and external partners.
Ability to support critical incidents outside standard hours and travel within North America as needed.

Nice To Haves

Aruba and Cisco ISE experience.
Scripting or API-based automation experience.
CCNP, PCNSA, or comparable expertise.

Responsibilities

Implement and operate North American LAN, WAN, Wi-Fi, network security, remote access, and cloud connectivity services.
Develop network designs, architecture, standards, and roadmaps with the Global Enterprise Connectivity team; translate agreed direction into regional delivery and contribute North American requirements and lessons learned.
Directly lead and develop two employees responsible for Cisco Meraki-based retail infrastructure across North America, including setting priorities and goals, coaching, providing performance feedback, and aligning their work with regional needs and global standards.
Partner with InfraOps Manila on monitoring, incident response, standard changes, operational handoffs, runbooks, knowledge transfer, and escalation support.
Lead troubleshooting of complex incidents and P1 outages, complete root-cause analysis, and implement preventive improvements.
Manage regional network lifecycle, capacity, firmware, licensing, vendor coordination, and refresh execution within agreed global standards and roadmaps.
Maintain security and compliance controls, including segmentation, wall policy, secure remote access, and PCI-related requirements.
Improve observability and operational efficiency through monitoring, documentation, and practical automation.