Senior Engineer, Customer Quality Engineering

Entegris • San Luis Obispo, CA

5d • $90,000 - $115,000 • Onsite

About The Position

Entegris is currently seeking an onsite Senior Engineer, Quality Engineering to join our Technical, Quality Engineering family at our San Luis Obispo, California location. As a Senior Customer Quality Engineer, you will support the gas purification business within the APS Division and play a critical role across multiple semiconductor-related organizations. You will work in a highly dynamic, cross-functional environment, collaborating closely with customers, internal Entegris teams, and supplier partners. This role carries high visibility and impact, requiring strong communication and presentation skills, a calm and assertive presence, and the ability to effectively manage multiple, frequently changing priorities.

Requirements

• Bachelor of Science Degree in Mechanical or Electronic Engineering, Semiconductor Engineering, or a related technical field
• 4-6 years of professional work experience in a related engineering discipline ideally in Quality Assurance Engineering
• Proven, in-depth experience applying root cause analysis techniques and driving effective CAPA implementation through verification
• Experience with quality tools, methodologies and standards (e.g., FMEA, Control Plans, Lean Six Sigma, ISO standards etc.) and statistical quality control (SQC) tools/methods
• Understanding of quality systems, product lifecycle management, and manufacturing processes
• Competent Microsoft Office, ERP systems skills (SAP strongly desired) and at least familiarity with data visualization skills (Power BI strongly desired)
• Excellent analytical, organizational and verbal & written communication skills
• Six Sigma Green Belt or equivalent
• Highly self-motivated and proficient in speaking, reading, writing and/or understanding English

Nice To Haves

• Master’s degree in Engineering, Quality Management, or a related technical field
• Certification(s) such as ASQ CQE / CSSBB / CQIA
• Semiconductor industry work experience in areas of quality, process, equipment or materials
• Proven work experience in customer-facing quality roles and/or successfully leading customer quality related initiatives

Responsibilities

• Lead cross-functional teams to fix engineering & business problems utilizing 8D problem solving methodology and implement robust corrective/preventive actions (CAPAs)
• Champion escalation management efforts, coordinating between stakeholders and applying project management techniques to align company capabilities with customer requirements
• Develop and maintain quality dashboards/reports and non-conformance tracking systems
• Be responsible for supporting customer-facing activities like quality reviews, audits, scorecard reviews and ensuring stable product performance through effective customer engagement
• Be a data-driven, hands-on engineer performing trend analysis of defects that enhance our risk-based thinking culture
• Support NPI readiness reviews for quality requirements like Control plans, V&Qs and design / process / change FMEAs
• Support plant initiatives related to audits, safety & continuous improvements, process control systems, metrology/instrumentation, and change management activities especially PCN reporting and approvals
• Demonstrates willingness to complete miscellaneous tasks as assigned in support of the larger organization and site production goals
• Be a leader in directing and advancing the Entegris Way quality mindset in accordance with defined policies and procedures and influence without direct authority
• Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values)
• Ability to travel as needed to support training, global operations and customer engagements
• Any other duties as assigned.

Benefits

• Compensation: $90,000 - $115,000 per year range with actual pay dependent on candidate overall skills for the role
• Generous 401(K) plan with an impressive employer match
• Excellent health, dental and vision insurance packages to fit your needs
• Flexible work schedule and 11 paid holidays a year
• Paid time off (PTO) policy that empowers you to take the time you need to recharge
• Education assistance to support your learning journey
• Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Senior