Senior Encompass Consultant (LOS)

Intercontinental Exchange Holdings, Inc.•Atlanta, GA

About The Position

The ICE Mortgage Technology Professional Services Consultant drives the adoption, optimization, and deployment of ICE Mortgage Technology solutions. Applying subject-matter expertise and organizational best practices, the consultant helps design, build, and deliver solutions. The role also supports the development of business requirements, specifications, process flows, application designs, and configurations, as well as testing and deployment. Up to 50% travel availability is required.

Requirements

  • Mortgage banking or financial services technology experience.
  • Project management skills, including status reporting, project documentation, issue resolution, time management, and project communication.
  • Encompass experience.
  • Availability to travel up to 50%.

Nice To Haves

  • Encompass administration experience.
  • Experience implementing enterprise software.
  • Strong Microsoft Office solutions skills.

Responsibilities

  • Design, build, and deliver solutions for customers’ critical business functions.
  • Adhere to and promote best practices and design guidelines.
  • Use ICE Mortgage Technology solutions automation to streamline customer processes.
  • Identify project issues and risks, and present alternatives and solutions to resolve them.
  • Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions.
  • Maintain relevant expertise in the mortgage industry.
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