Senior Employee Relations Partner

Galderma • Miami, FL

3d

About The Position

The Senior Employee Relations Partner serves as a trusted advisor and subject matter expert on employee relations matters across a dynamic, highly regulated, commercially driven environment. Reporting to the Associate Director, U.S. Employee Relations, this role independently manages a varied caseload, from routine employee matters to complex and higher-risk investigations, assesses risk, and provides practical guidance to leaders. The role supports corporate and sales-driven functions and requires strong investigative capabilities, independent judgment, business acumen, and appropriate escalation of matters involving significant legal, reputational, executive-level, or organizational risk.

The position also coordinates workplace accommodation requests and the ADA interactive process, advises leaders on employee matters, and partners with HR, Legal, Compliance, Benefits, and other stakeholders. It contributes to leader development, employee relations resources, case insights, and continuous process improvement. The role requires standard office activities, including extended computer use and virtual and in-person meetings; occasional travel may be required depending on business needs. The target base salary range is $110,000–$135,000 per year, and the role is eligible for an annual short-term incentive program. Galderma offers comprehensive benefits, subject to eligibility and plan terms. Work authorization sponsorship is not offered; external applicants must be eligible to work in the United States.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Employee or Labor Relations, or a related field, or equivalent experience.
• 6–10 years of progressive Employee Relations experience, including independently managing a broad caseload with complex investigations and higher-risk matters.
• Experience supporting a multi-state U.S. workforce in a fast-paced corporate and/or sales-driven environment.
• Demonstrated experience independently conducting complex investigations involving discrimination, harassment, retaliation, misconduct, and other workplace concerns.
• Expertise in workplace accommodations and the ADA interactive process, including independently evaluating requests and recommending reasonable accommodations.
• Strong knowledge of U.S. employment laws and experience assessing employee relations risk and advising on performance management, corrective action, terminations, accommodations, and leave-related matters.
• Judgment to independently resolve employee matters and recognize when escalation to ER leadership and/or Legal is appropriate.
• Strong written and verbal communication, analytical, investigative, and presentation skills, with the ability to influence leaders at multiple organizational levels.
• Ability to manage competing priorities and sensitive, confidential matters with limited supervision.

Nice To Haves

• Experience supporting national or multi-state sales organizations.
• Professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR.
• Experience in a highly regulated, high-growth, or rapidly evolving organization.

Responsibilities

• Independently manage employee relations cases from intake through resolution, including complaints, workplace conflict, performance and conduct concerns, policy violations, harassment, discrimination, retaliation, and misconduct.
• Lead complex workplace investigations, including developing investigation strategies, conducting interviews, gathering and assessing evidence and credibility, determining findings, and developing practical, risk-informed recommendations.
• Prepare investigation reports and present findings, risk assessments, and recommended actions to HR and business leaders in accordance with company policy and applicable employment laws.
• Advise leaders on employee complaints and grievances, performance management, corrective action, workplace conduct, reductions in force, terminations, and leave and accommodation issues.
• Assess employee relations risk and provide business-oriented recommendations that balance legal considerations, organizational risk, employee experience, and business objectives.
• Partner with leaders, HR Business Partners, Legal, Compliance, and other stakeholders on employment decisions and sensitive matters, reviewing proposed actions for consistency, documentation, compliance, and risk.
• Coordinate the ADA interactive process for workplace accommodation requests from intake through resolution.
• Work with employees, managers, HR, and business leaders to identify reasonable accommodations that support employee needs and business operations.
• Evaluate accommodation options, including potential leave-related solutions, and partner with Benefits, HR, and Legal as appropriate.
• Maintain accurate, confidential documentation, tracking, and case-management records for accommodation matters.
• Coach leaders and people managers on employee relations practices, difficult conversations, performance management, corrective action, and complex workplace situations.
• Develop or support employee relations training, tools, playbooks, and manager resources.
• Improve employee relations processes, workflows, tools, templates, and best practices.
• Maintain accurate case documentation, identify trends, and share insights with ER and HR leadership to support proactive risk mitigation and continuous improvement.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with employer match
• Paid time off
• Annual short-term incentive program, subject to plan terms and eligibility requirements
• Opportunities for growth, development, and collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Senior