Senior Employee Relations Partner

Galderma • Miami, FL

3d

About The Position

The Senior Employee Relations Partner serves as a trusted advisor and subject matter expert on employee relations matters in a dynamic, highly regulated, and commercially driven environment. Reporting to the Associate Director, U.S. Employee Relations, the role independently manages a varied caseload ranging from routine employee matters to complex, higher-risk investigations, assesses risk, and provides practical guidance to leaders. The position supports corporate and sales-driven functions and requires strong investigative capabilities, independent judgment, and business acumen, including knowing when to escalate matters involving significant legal, reputational, executive-level, or organizational risk.

The role also coordinates workplace accommodation requests and the ADA interactive process, coaches leaders, contributes to employee relations resources and training, and improves ER processes and case management. The position may involve occasional travel depending on business needs. Standard office activities include extended computer use and participation in virtual and in-person meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Employee or Labor Relations, or a related field, or equivalent experience.
• 6–10 years of progressive Employee Relations experience, including independently managing a broad caseload with complex investigations and higher-risk matters.
• Experience supporting a multi-state U.S. workforce in a fast-paced corporate and/or sales-driven environment.
• Experience independently conducting complex investigations involving discrimination, harassment, retaliation, misconduct, and other workplace concerns.
• Expertise in workplace accommodations and the ADA interactive process, including independently evaluating requests and recommending reasonable accommodations.
• Strong knowledge of U.S. employment laws and experience assessing ER risk and advising on performance management, corrective action, terminations, accommodations, and leave-related matters.
• Sound judgment to resolve employee matters independently and recognize when escalation to ER leadership and/or Legal is appropriate.
• Strong written and verbal communication, analytical, investigative, and presentation skills, with the ability to influence leaders at multiple organizational levels.
• Ability to manage competing priorities and sensitive, confidential matters with limited supervision.
• Ability to perform standard office activities, including extended computer use and participation in virtual and in-person meetings.

Nice To Haves

• Experience supporting national or multi-state sales organizations.
• Professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR.
• Experience in a highly regulated, high-growth, or rapidly evolving organization.

Responsibilities

• Independently manage employee relations matters from intake through resolution, including complaints, workplace conflict, performance and conduct concerns, policy violations, harassment, discrimination, retaliation, and misconduct.
• Lead complex workplace investigations as appropriate, including developing investigation strategy, interviewing, gathering and assessing evidence and credibility, determining findings, and making practical, risk-informed recommendations.
• Prepare investigation reports and present findings, risk assessments, and recommendations to HR and business leaders, ensuring objective and consistent handling in accordance with company policy and applicable employment laws.
• Advise leaders on employee complaints and grievances, performance management, corrective action, workplace conduct, reductions in force, terminations, and leave and accommodation matters.
• Assess employee relations risk and provide business-oriented recommendations that balance legal considerations, organizational risk, employee experience, and business objectives.
• Partner with leaders, HR Business Partners, Legal, Compliance, and other stakeholders on employment decisions and sensitive employee matters, reviewing proposed actions for consistency, documentation, compliance, and risk.
• Coordinate the ADA interactive process for workplace accommodation requests from intake through resolution, partnering with employees, managers, HR, and business leaders to identify reasonable accommodations.
• Evaluate accommodation options, including potential leave-related solutions, and partner with Benefits, HR, and Legal as appropriate.
• Maintain accurate and confidential accommodation documentation, tracking, and case-management records.
• Coach leaders and people managers on employee relations practices, difficult conversations, performance management, corrective action, and complex workplace situations.
• Develop or support ER training, tools, playbooks, and manager resources to promote consistent decisions and strengthen leader capability.
• Improve employee relations processes, workflows, tools, templates, and best practices; maintain case documentation, identify trends, and share insights with ER and HR leadership.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with employer match
• Paid time off
• Annual short-term incentive program, subject to plan terms and eligibility requirements
• Opportunities for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior