Employee Relations Partner

Pella Windows & Doors • Gettysburg, PA

1d

About The Position

The Employee Relations Specialist handles workplace concerns and action plans, providing intervention as needed. The role works extensively with People Leaders to identify opportunities to proactively and preventatively address common employee relations issues, and provides guidance and coaching to leaders at all levels on team member conduct and performance. The specialist monitors organizational and operational changes to identify potential employee relations risks. The position focuses on positive team member experiences and retention, including strengthening workplace relationships and the connection between People Leaders and their team members through mutual respect, trust, and appreciation.

The role consults with managers on performance, conflict resolution, and team member management; conducts fair, objective fact-finding and investigations; maintains confidential and accurate records; and advises leaders on feedback, corrective actions, and performance improvement plans. It also supports unemployment claims, processes religious accommodation requests, and provides guidance to local leadership on workplace threats and emergencies. Depending on the work location, the specialist may perform other onsite HR responsibilities.

Requirements

• Bachelor’s degree (BA/BS) in Human Resources, Business, or a related field.
• At least one year of related experience; alternatively, at least three years of related experience and/or training, or an equivalent combination of education and experience.
• Demonstrated knowledge of employment law and HR practices.
• High proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, and comfort with HRIS systems.
• Ability to read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals.
• Ability to write performance or disciplinary documents and correspondence.
• Ability to navigate employee relations issues, consult appropriate parties, and reach legal, fair, and culturally appropriate decisions or resolutions.
• Excellent analytical abilities.
• Ability to solve practical problems without close supervision.
• Ability to determine appropriate resolutions to employee concerns and questions and set appropriate boundaries.
• Good thought processes, problem-solving skills, and investigative theory.

Nice To Haves

• PHR or SHRM-CP certification.

Responsibilities

• Consult with managers on team member performance, conflict resolution, and problem-solving related to team member management.
• Follow fair and objective processes for team member concerns, conduct fact-finding, ensure adherence to employee relations policies and practices, and conduct investigations according to Company process.
• Provide specialist-level support, thought partnership, guidance, and coaching to People Leaders at all levels.
• Use expected documentation techniques and maintain accurate, confidential records of reported matters and fact-finding.
• Maintain integrity and confidentiality when managing employee relations issues and reported matters.
• Monitor organizational and operational changes to identify potential employee relations risks and raise awareness with managers.
• Guide and assist leaders in developing and delivering performance feedback and action plans, including corrective or disciplinary actions and performance improvement plans.
• Respond to and represent the Company as needed for unemployment claims.
• Depending on work location, fulfill other onsite HR responsibilities.
• Review and process religious accommodation requests.
• Guide local leadership on workplace threats and emergencies, including violence, reasonable suspicion testing, conflicts, and substance abuse.

Benefits

• Individualized talent development plans.
• Cross-functional experiences.
• Opportunities for career advancement through personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level