Senior Employee Relations Advisor, People & Talent

Western Governors UniversitySalt Lake City, UT
$82,700 - $124,000Remote

About The Position

The Senior Employee Relations Advisor is responsible for providing advice and counsel to leaders and employees on a variety of employee relations people practices. They are responsible for conducting investigations and collaborating with multiple stakeholders to establish policies, identify and mitigate HR risks and provide coaching to resolve workplace conflicts. The Senior Employee Relations Advisor provides employee relations (ER) training, influences employee relations decisions balancing business need and risk, and responds to and supports the Office of General Counsel with EEOC and/or DOL claims in collaboration with the legal team.

Requirements

  • Excellent organizational, investigative, and conflict management/resolution skills.
  • Strong strategic, organizational, analytical, and decision-making skills.
  • Strong leadership skills/acumen.
  • Consults effectively and independently with all levels of the organization.
  • Works independently.
  • Excellent influencing, negotiation, interpersonal, listening, and problem-solving ability.
  • Strong oral and written communication skills.
  • Ability to comfortably deal with conflicting points of view on a daily basis.
  • Ability to maintain and safeguard confidential information.
  • Demonstrates integrity and fair mindedness.
  • Knowledge of applicable case and employment laws.
  • Demonstrated technical skills with HR systems and software.
  • Comfortable collecting, analyzing, and reporting on data.
  • Bachelor’s degree in human resources or related field OR equivalent combination of education and employee relations experience.
  • 5+ years of human resources experience including 3+ years of employee relations experience.
  • A minimum of a high school diploma/GED is required.

Nice To Haves

  • Bachelor’s degree in Human Resources or related field.
  • Employee relations experience in a higher education or high-tech environment.
  • Experience with employment laws and regulations from multiple states.
  • Experience conducting employee relations at a national level organization with a distributed workforce.
  • Formalized training and instruction in Title IX, Title VII, and conducting investigations.
  • Experience with alternative dispute resolution processes
  • Experience using AI tools

Responsibilities

  • Conducts investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and best practices.
  • Collaborates with leaders and employees to resolve complex employee relations issues, working toward effective resolutions.
  • Leads and assists in employee relations investigations and escalated issues, reorganizations, disciplinary actions, terminations, and complex unemployment issues.
  • Communicates regularly regarding pending investigations and provides timely investigation reports with supporting documentation for all completed investigations.
  • Leverages expertise in training, leadership development, leave management, unemployment, and benefits to provide client-group support.
  • Manages ER caseload, ensuring submission and use of Case Management tool to actively manage open cases.
  • Effectively manages assigned ER compliance related functions, including policy management, training, and monitoring of trends.
  • Manages processes related to ER Compliance such as employment processes, harassment/ discrimination training, etc.
  • Ensures uniform and equitable application of organizational policies and practices.
  • Provides coaching and training on relevant topics to leaders and employees.
  • Develops effective relationships with People & Talent (HR Business Partners to promote positive employee relations across the university to ensure a high level of employee satisfaction and engagement.
  • Proactively analyzes and interprets ER data and trends, providing timely reports to business partners, OGC, and business leaders to support future actions.
  • Maintains an active individual professional development plan to ensure current knowledge on employment laws and regulations.
  • Performs other related duties as assigned.

Benefits

  • medical, dental, vision, telehealth and mental healthcare
  • health savings account and flexible spending account
  • basic and voluntary life insurance
  • disability coverage
  • accident, critical illness and hospital indemnity supplemental coverages
  • legal and identity theft coverage
  • retirement savings plan
  • wellbeing program
  • discounted WGU tuition
  • flexible paid time off for rest and relaxation with no need for accrual
  • flexible paid sick time with no need for accrual
  • 11 paid holidays
  • other paid leaves, including up to 12 weeks of parental leave
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