Senior EDI/API Integration Analyst

RXO, Inc.•Charlotte, NC

3d•Onsite

About The Position

As a Senior EDI/API Analyst on RXO’s EDI team, you will work closely with customers and business and technology teams to lead, facilitate, and implement EDI and API customer integrations. The role also participates in design reviews and works with the architecture team to assist with application testing. This position is fully onsite at RXO’s headquarters in Charlotte, North Carolina, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

Bachelor’s degree or equivalent related work or military experience.
At least 3 years of technical experience in applications support or program/project management.

Nice To Haves

Experience in the logistics or supply chain industry.
At least 1 year of EDI and/or TMS application support experience.
Experience with client-facing customer service.
At least 3 years of business analysis experience in integration development and/or strategy, including use of X12, JSON, flat files, and XML.
Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors.

Responsibilities

Communicate and coordinate with the Managed Trans customer base to gather requirements for X12 documents (204, 990, 214, 210), CSV, XML, and other formats.
Analyze customer requirement specifications and how they relate to backend Operations systems and processes.
Create mapping specifications and work with developers to define requirements and assist offshore developers in developing, testing, and implementing EDI and API solutions for complex enhancement requests from trading partners and RXO business teams.
Assess business needs and challenges and identify ways to optimize systems.
Conduct end-to-end testing with customers or trading partners and RXO backend TMS systems.
Work with business teams, customers, carriers, and third parties to intake and prioritize EDI/API fixes and enhancements.
Collaborate with internal cross-functional IT teams to identify and develop future-state solutions that meet business requirements.
Develop and enhance standard operating procedures and processes to support reliable IT delivery and champion process improvements.
Participate in daily or weekly calls with business teams to review open EDI/API items.
Prepare and present weekly status reports and updates to Managed Trans leadership.
Foster teamwork and motivate others for success.
Complete additional projects and assignments as required.