Senior E-filing Specialist (Remote)
About The Position
Proof is a high-growth legal technology startup founded in 2017. It offers a legal services platform used by law firms and property management companies to access efficient, transparent, and accessible legal and document delivery services. The Senior E-Filing Specialist serves as a subject matter expert and problem solver, handling complex filing work, resolving escalations and exceptions, and helping ensure accurate, timely, high-quality results for clients. The role emphasizes understanding why filing issues occur and identifying ways to prevent them from recurring. The specialist completes case initiations and subsequent filings throughout the filing lifecycle, including affidavits, motions, dismissals, and other case-related documents. They research and resolve rejected filings and other filing issues, use sound judgment when procedures do not provide a clear answer, assist with high-priority or sensitive client matters, and review exceptions, errors, and filing trends for operational risk. The position is full-time, remote, and salaried, with an annual salary of $60,000–$65,000 based on experience and location, and eligibility to participate in the company bonus plan.
Requirements
- Exceptional attention to detail and commitment to quality.
- Comfort handling escalations and situations where the answer is not immediately clear.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong judgment and willingness to raise concerns when something appears incorrect or creates risk.
Nice To Haves
- Three or more years of prior experience with legal e-filing, court filing, legal operations, litigation support, collections, or a similar legal services environment is strongly preferred.
Responsibilities
- Complete new case initiations and subsequent filings throughout the filing lifecycle, including affidavits, motions, dismissals, and other case-related documents, following client instructions and Proof procedures.
- Serve as an escalation point for complex, unusual, or high-risk filing situations; research and resolve rejected filings and other filing-related issues.
- Research, exercise judgment, and escalate appropriately when standard procedures do not provide a clear answer.
- Assist with high-priority or sensitive client matters requiring elevated attention.
- Review exceptions, errors, and filing trends to identify areas of operational risk.
- Meet established turnaround times while maintaining accuracy and quality.
Benefits
- Eligible to participate in company bonus plan.
- Medical, dental, vision, and disability insurance available.
- 401(k) available.
- Flexible time off, including paid planned and sick time, and paid holidays.
- Monthly phone and internet stipend.
- Necessary equipment provided.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
