Senior Dynatrace Engineer

Agama SolutionsAtlanta, GA
Onsite

About The Position

We are seeking a highly skilled Senior Dynatrace Engineer to join our team. This role is responsible for configuring, maintaining, and optimizing monitoring solutions using Dynatrace to ensure end-to-end visibility across infrastructure, systems, and applications. You will develop dashboards, alerts, and health checks, monitor service performance and availability, and collaborate with various teams to identify trends, capacity needs, and proactively resolve issues. The position involves monitoring servers, virtual environments, cloud platforms, databases, middleware, and network components, as well as application performance and transaction flows. You will also participate in incident response, provide monitoring insights for root cause analysis, and continuously improve monitoring standards and documentation.

Requirements

  • Bachelor's degree in information systems, Computer Science, or equivalent experience.
  • 5+ years in systems engineering, infrastructure support, or monitoring roles.
  • 5+ years of hands-on experience with Dynatrace or similar APM tools.
  • Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP).
  • Basic networking understanding (DNS, TCP/IP, load balancing).
  • Strong troubleshooting and analytical skills.
  • Effective communication and collaboration across teams.
  • Detail-oriented with a proactive mindset.

Nice To Haves

  • Experience with scripting or automation tools like PowerShell or Bash.
  • Familiarity with Kubernetes or container monitoring.
  • Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).

Responsibilities

  • Configure, maintain, and optimize monitoring solutions using Dynatrace.
  • Enable end-to-end visibility across infrastructure, systems, and applications.
  • Develop dashboards, alerts, and health checks to ensure system health and reliability.
  • Monitor service performance and availability and set alert thresholds to minimize false positives.
  • Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP).
  • Support monitoring of databases, middleware, and network components.
  • Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
  • Proactively identify and resolve issues before they impact production.
  • Use Dynatrace to monitor application performance and transaction flows.
  • Support synthetic monitoring and real user monitoring.
  • Work closely with application teams to ensure comprehensive monitoring coverage.
  • Assist in troubleshooting performance issues at both the application and system level.
  • Participate in incident response efforts related to performance and availability.
  • Provide monitoring insights during troubleshooting and root cause analysis.
  • Identify and close monitoring gaps.
  • Enhance monitoring standards and documentation.
  • Recommend improvements to monitoring configurations and alert strategies.
  • Support integration of monitoring tools with IT Service Management (ITSM) platforms.
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