Senior District Manager -Janitorial Services

ABM•Seattle, WA

About The Position

The Senior District Manager will manage the work within the appropriate budget requirements and work closely with the customer or building management company. This role involves addressing customer issues as well as employee relations issues.

Requirements

3-5 Years’ experience in a service-oriented environment
Must be able to prepare advanced documents using Microsoft Office Suite including Word, Excel, and PowerPoint.
Good communication skills both written and verbal.
Proven ability to work with and communicate with front line employees as well as upper-level management team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure company standards are met in compliance with the operations and servicing contractual obligations to customers within specified budget of labor and expense.
Reviews daily labor for assigned District. Assumes responsibility for properly educating supervisors on payroll procedures.
Responsible for adhering to and enforcing established company policy and making sure assigned subordinates do likewise.
Contact (when necessary) customers to ensure services meet service contract requirements and ensure customer retention.
Understand and use proper personnel management skills to resolve problems with employee and supervisory personnel.
Carry out both positive recognition and disciplinary action as needed, and train subordinates as needed.
Assists in Safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies. Ensure that company policy and all safety requirements are administered properly.
Responsible for reporting of accidents involving personnel, vehicles, public liability, property damage and fidelity claims.
Assists in district supply systems and with ordering supplies.
Ensure subordinates provide proper supply levels to all accounts within supply expense budget given. No discretionary spending without PRIOR approval of branch management.
Work consistently toward securing sales.
Maintain business in line with branch financial goals by managing job budgets and costs associated to area of direct responsibility. Assumes responsibility for supervisor vacation and holiday replacement coverage.
Ensure both you and your supervisors investigate immediately (24 hours) and thoroughly all work-related accidents.
Assists in reviewing workers compensation claims relevant to area of responsibility to ensure proper handling.
Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
Assists Branch Manager in equipment audits and purchasing.
Perform all other duties as assigned or requested.