Senior Distribution Management Specialist (Remote)

Selective Insurance Company of America•UNAVAILABLE, Arizona
•Remote

About The Position

Serves as an E&S liaison between Selective and its agents and as a relationship manager for agents handling E&S business. Assesses agents’ strengths and weaknesses and helps them pursue mutual goals for profitable growth in volume and policy count. Ensures agents are familiar with and use MUSIC’s initiatives, products, policies, procedures, and services. Conducts training and trains and mentors Distribution Management Specialists at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. The role involves developing profitable agency relationships, making consistent underwriting decisions in keeping with company pricing philosophies, monitoring agency performance and compliance, and maintaining effective communication with agents and internal teams. The position also conducts risk inspections and follows up on recommendations. It is remote, with automobile travel within the assigned territory representing approximately 30–40% of the employee’s time.

Requirements

  • Results-oriented, with a proven track record in establishing, prioritizing, and achieving business goals.
  • Superior communication, negotiation, and presentation skills.
  • High achiever with superior organizational skills; self-motivated, proactive, flexible, and able to work independently from a remote location.
  • Able to maximize technology to ensure high productivity.
  • Proficient with Microsoft Word, Excel, PowerPoint, and internal business-related software.
  • Valid state-issued driver’s license in good standing and ability to drive an automobile.
  • Six or more years of underwriting, marketing, or field underwriting experience.

Nice To Haves

  • College degree preferred.
  • Four years of Agency Management and rating experience preferred.
  • Three years of Claims and loss control-inspection experience preferred.

Responsibilities

  • Develop a profitable agency force familiar with MUSIC’s initiatives, products, policies, procedures, and services.
  • Make consistent underwriting decisions, adhere to company pricing philosophies, and promote ease of doing business with MUSIC.
  • Monitor agency results and follow up with agents on growth, profitability, share of wallet, and compliance with company initiatives, procedures, and policies.
  • Develop professional working relationships with agents, regional underwriting and claim teams, and corporate departments.
  • Conduct underwriting, sales, and information technology training for agents and their staff.
  • Keep two-way communication between agents and the company continuously open and viable.
  • Perform inspections as determined by the Loss Control Guide, recommend risk improvements or correction of deficiencies, follow up promptly, and document files accordingly.
  • Stay alert to industry information, new ideas, products, and changes in other carriers’ philosophies that could affect Selective, and advise the company of relevant developments.
  • Meet regularly and frequently with CMS, Loss Control Representatives, and AMSs to discuss agency results and opportunities for growth and profitability.
  • Drive an automobile to travel within the territory; car travel represents approximately 30–40% of the employee’s time.
  • Train and mentor Distribution Management Specialists at lower levels.

Benefits

  • Competitive base salary
  • Incentive plan eligibility at all levels
  • Comprehensive health care plans
  • Retirement savings plan with company match
  • Discounted Employee Stock Purchase Program
  • Tuition assistance and reimbursement programs
  • 20 days of paid time off
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