Senior Distribution Center Manager

Benjamin Moore & Co•Whitby, ON

5d•CA$121,900 - CA$156,100•Onsite

About The Position

Benjamin Moore has an opening for a Senior Distribution Center Manager based out of our Whitby, ON Distribution Center. This role will lead a division of 7 DC locations through a team of DC Managers and site-specific management teams in pursuit of distributing our products with Operational Excellence, reporting to the Director of Distribution. The Senior DC Manager will be responsible for all aspects of managing multiple DC locations including hiring and developing each DC management team to execute order fulfillment, and distribution of our products. The Sr. DC Manager will work closely with their direct report DC Managers and colleagues to promote a safe workplace, drive consistent quality, coordinate distribution operations, and drive the continuous improvement process leading to operational excellence.

Requirements

Bachelor’s degree in Business, Industrial Engineering, Logistics or related discipline in Operations is required, Master’s Degree is highly desirable
10+ years of experience in DC Site Management, with at least 3 years in a leadership role of a Distribution Facility or Warehouse within the Consumer Products industry
Ability to manage multiple demands while maintaining strong communication skills both verbally and especially by email.
Experience working with Continuous Improvement principles like Kaizen, 5S, Lean, Six Sigma, etc. is required
Experience with Warehouse Management Systems, Transportation Systems, and Warehouse Slotting software
Experience with private fleet management and retail delivery
The ability to work in a matrixed organization is essential.
Strong interpersonal skills and a demonstrated ability to work collaboratively with employees at all levels. Excellent People skills a must.
Demonstrated ability to handle employee relation issues and facilitate conflict resolution. Establish strong working partnership with HR.
Demonstrated ability to create and maintain positive morale and a highly engaged team.
Ability to travel within Canada and the United States as required for business purposes
Ability to meet all requirements necessary for business travel related to the responsibilities of the position

Nice To Haves

Prior Multi-site management desirable, but not required.
SAP experience a plus, specifically SAP eWM.
Consumer Packaged Goods industry experience is strongly preferred.

Responsibilities

Partner with the EHSS Department to ensure each DC complies with all local, provincial, and federal laws and regulations, including all environmental, health, safety, and security programs.
Responsible for assigned DC locations’ financial goals, capital investments, P&L (budget plans) of each Distribution Center.
Measure financial performance metrics against the budget and established KPI of each Distribution Centers, including staffing.
Foster and ensure communication cross departmentally between distribution team and supporting departments, including monthly Sales & Ops Meeting with each DC’s Area Sales Manager(s).
Facilitate regular meetings with assigned Distribution Center Managers regarding performance of their respective DC locations.
Manage and provide leadership for your own Distribution Center in addition to other DCs assigned to your oversight ensuring each DC Manager effectively engages their workforce.
Work with Director of Distribution regarding Distribution wide strategic planning initiatives in addition to communication regarding DC specific objectives.
Ensure the highest standards for product quality by working with the Continuous Improvement (CI) team and responsible for the creation of a Distribution Center-wide culture of CI utilizing CI Tools as well as Lean techniques around process re-engineering
Responsible for meeting customer service expectations through maintaining effective relationships.
Develop performance standards for optimizing operations, customer satisfaction, and controlling costs.
Maintain written contingency plans to provide services in emergency situations.
Proactively source, validate and implement new technology with overall purpose of increasing efficiency and enhancing customer service.
Other duties as assigned by Director of Distribution.