Senior Director - North Little Rock

Pediatrics Plus•North Little Rock, AR

About The Position

The Senior Director provides strategic leadership for the site’s therapy and ABA programs, builds Pediatrics Plus’s culture, and ensures excellence in service. The role oversees site operations, including therapy enrollment, staff leadership, site-level systems and processes, compliance with state requirements, revenue and expenses, and health and safety. The position also supports family engagement, community relationships, quality assurance, and operational performance.

Requirements

Bachelor’s degree from an accredited university.
Current license and certification related to therapy or ABA.
Ability to read, analyze, and interpret business data, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and policy and procedure manuals.
Ability to present information and respond to questions from executives, managers, physicians, clients, customers, clinicians, and the public.
Knowledge of various funding-source guidelines.
Effective, professional communication with a wide variety of people.
Ability to work with children from birth to age 21 and families who are at risk.
Ability to work independently on project identification, evaluation, contract negotiations, and coordination with management and internal departments.
Strong organizational skills and attention to detail and accuracy.
Ability to handle multiple tasks in a busy environment.
Basic computer skills, including keyboarding and working knowledge of database, word-processing, spreadsheet, and Internet software.
Ability to represent the company confidently, persuasively, and positively.
Excellent interpersonal, verbal, and written communication skills.
Ability to work under stress and respond quickly in emergency situations.
In-depth knowledge of operational, clinical, and referral-development systems.
Ability to work effectively within a complex matrix organization.
Dress appropriately and comply with company dress-code policies.
Ability to maintain regular and punctual attendance and complete tasks in a timely manner.
Meet the role’s physical demands, including frequent movement and communication, and frequently lifting or moving up to 50 pounds.
Comfort around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals.

Nice To Haves

Master’s degree in a therapy- or ABA-related field.
Minimum three years of broad clinical experience.

Responsibilities

Lead by example and reinforce the Pediatrics Plus culture in site decision-making.
Lead daily team huddles to set priorities, identify obstacles, and support team members.
Lead site retention efforts to retain quality team members.
Oversee therapy and ABA operations, promoting therapeutic and developmental focus, collaboration, and family engagement.
Oversee staff management, including hiring, terminations, corrective actions, performance reviews, position placements, promotions, and training; obtain required approvals for certain terminations.
Oversee annual themes and ensure they are promoted and reinforced according to senior leadership direction.
Ensure compliance with Arkansas Childcare Licensing, AR Medicaid EIDT, governing agencies, audits, and organizational compliance requests.
Support staff leadership growth and site development, including regular one-on-one meetings with ABA Team Leads, the Administrative Operations Specialist, and the RBT Developmental Coordinator.
Oversee compliance with the therapy budget, including revenue, expenses, and payroll within site projections.
Oversee therapy caseload management and make decisions about children’s therapy discharges.
Maintain quality assurance using measures provided by Pediatrics Plus administration.
Ensure human resource functions—including payroll, time-off requests, workers’ compensation, leaves of absence, and paperwork—are completed accurately and on time, with appropriate communication to Human Resources.
Handle site-related personnel matters such as coaching, written warnings, development plans, and termination, with approval from designated leadership.
Attend and represent the site at organizational, leadership, and clinical program-line meetings.
Assist with marketing events, doctor visits, and other marketing activities as needed or requested.
Handle parent complaints or concerns and escalate them to appropriate leadership when warranted.
Complete site metrics and assess current status and progress toward targets.
Attend local business functions and maintain relationships with businesses, local influencers, parent groups, churches, and chambers of commerce.
Participate in one-on-one meetings with the leader.
Travel as required.
Perform the essential functions of the role, with reasonable accommodations available for individuals with disabilities.