Senior Director - Voluntary Benefits Consultant

WTW•Minneapolis, TX

13d•Hybrid

About The Position

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, voluntary benefit strategies, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings. This role will support the expansion of voluntary insurance consulting capabilities across the Western and Central regions of the United States for our middle market size segment. Serving as a subject matter expert, the position will lead efforts related to new business development, go-to-market strategy, voluntary benefits product consulting, service design, and ongoing client relationship management for WTW clients. The role is responsible for executing a growth and sales strategy that drives market penetration and revenue growth, while continuously refining the voluntary benefits product and service offering to meet evolving client needs. The successful candidate will play a critical role in advancing WTW's voluntary benefits strategy and ensuring the delivery of high-quality client solutions.

Requirements

6+ years experience and success in the design/management of middle market group voluntary benefit plans gained in a consulting or carrier environment
Proven ability to generate revenue
Track record of success in managing middle market client relationships
Experience in managing multiple projects and producing quality deliverables on time and within budget
Proven ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges
An executive presence with polished and well developed written and oral communication skills
Superior ability to influence and collaborate with senior management and work across all levels of an organization
Interest and aptitude in keeping abreast of latest developments in health and welfare plan strategy and contributing to the development of new tools and approaches
Availability to travel 15-30% based on seasonal business development
Bachelor’s degree required
State Life and Health license required within 90 days of joining

Responsibilities

Lead and manage multiple client engagements
Drive Voluntary Benefits insurance consulting sales and marking efforts for both regions
Lead the development of optimum project and expansion solutions for the client
Create client specific business plans to ensure growth, retention and expansion goals are met
Serve as an escalation point for client and operational issues and drive solutions Excellence
Coordinate with VB Operations team to ensure service levels meet or exceed client expectations and professional excellence standards
Ensure quality of deliverables and enforcement of critical deadlines through effective communication
Negotiate with client/carrier for the efficient delivery of services as profitable fee or commission levels
Maintain and manage client profitability
Mentor and provides feedback internally to other team members
Facilitate communication between client and service teams
Build relationships with internal and external resources
Participate in annual performance management process
Designing and building voluntary benefit strategies to support scalable client delivery
Developing training programs and resources for Health & Benefits consultants
Fostering cross-line-of-business collaboration
Coordinating with external carrier and vendor partners

Benefits

Mental health/emotional wellbeing (including Employee Assistance Program)
Medical (including prescription drug coverage and fertility benefits)
Dental
Vision
Health Savings Account
Commuter Accounts
Health Care and Dependent Care Flexible Spending Accounts
Company-paid life insurance
Supplemental life insurance
AD&D
Group accident
Group critical illness
Group legal
Identity theft protection
Wellbeing program
Adoption assistance
Surrogacy assistance
Auto/home insurance
Pet insurance
Other work/life resources
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Contributory Pension Plan
Savings Plan (401k)
Non-qualified Deferred Compensation and Deferred Savings Plans (for Level 38 and more senior roles)