Sr. Director / VP, Autonomous Vehicle & Robotics Operations

TaskUs•San Antonio, TX

22d•$160,000 - $220,000•Remote

About The Position

TaskUs is seeking a senior operator to build and lead its Autonomous Vehicle and Robotics Operations business. The role owns end-to-end delivery for autonomous vehicle and robotics customers, from perception data labeling and scenario quality assurance to remote assistance, teleoperation, fleet support, and incident response. The leader will establish the operating model, build the leadership team, and be accountable for client outcomes, quality, safety, and profit and loss. The position leads multi-site, multi-client programs and develops scalable, 24/7 workflows. It serves as executive sponsor for strategic accounts, scales and certifies a distributed workforce, applies automation and AI to improve operational performance, develops new service offerings and go-to-market plans, and ensures security, privacy, regulatory compliance, and business continuity. The leader manages a global organization of directors, program leaders, and site leads across onshore, nearshore, and offshore locations. The position is based in the United States, with San Antonio, Texas preferred. The work setup is remote-flex, with 25–35% travel. The stated salary range is $160,000–$220,000 per year.

Requirements

12 or more years of operations leadership, or 15 or more years for the Vice President level.
At least 5 years of experience in autonomous vehicles, robotics, mobility, logistics automation, or other safety-critical, technology-driven operations.
Direct experience running remote assistance, teleoperation, fleet operations, or autonomous vehicle/robotics data operations.
Demonstrated success scaling operations from pilot to commercial deployment, with measurable improvements in safety, quality, cost, and throughput.
Profit-and-loss ownership of a business of $50 million or more; a higher amount is expected for the Vice President level.
Experience leading large, distributed workforces of 500 or more across multiple sites and geographies, including 24/7 shift operations.
Working knowledge of safety frameworks, incident response, and regulatory environments for autonomous systems.
Executive presence with technical customers and the ability to engage credibly with engineering, safety, and product leaders.
Data-driven leadership and fluency in operational metrics, service-level agreements, and continuous improvement.
Bachelor's degree.

Nice To Haves

MBA or advanced technical degree.
Experience at an autonomous vehicle operator, such as a robotaxi or trucking company, robotics company, or technology-enabled BPO.
Knowledge of safety standards and frameworks including ISO 26262, SOTIF/ISO 21448, UL 4600, ISO 3691-4, and relevant ANSI/RIA standards.
Familiarity with AV and robotics data pipelines, including LiDAR, camera and radar sensor data, HD maps, scenario libraries, simulation, and labeling tools.
Experience with humanoid, warehouse, or last-mile delivery robotics operations.
Background in BPO or managed services, including client transitions, vendor management, and global delivery.
Experience with M&A integration or building a new business line within a larger enterprise.
Lean/Six Sigma experience.
San Antonio, Texas location.

Responsibilities

Lead multi-site, multi-client autonomous vehicle and robotics programs with accountability for revenue growth, gross margin, utilization, and client satisfaction.
Design scalable, 24/7 workflows for remote assistance, teleoperation, fleet and depot support, data collection, annotation, simulation and scenario review, and edge-case triage.
Establish safety-case-aligned processes, incident management, root-cause analysis, and audit readiness.
Serve as executive sponsor for strategic accounts, run quarterly business reviews, shape roadmaps, and translate changing operational design domain, model, and fleet requirements into staffing, tooling, and process plans.
Recruit, train, and certify remote operators, fleet technicians, annotators, quality assurance leads, and program managers; establish career paths, competency frameworks, and fatigue and wellness standards for safety-critical roles.
Embed automation, machine-learning-assisted labeling, tooling, and analytics to improve cost per task, latency, and accuracy; collaborate with Product, Engineering, and Security on platforms and integrations.
Partner with Sales, Solutions, and Strategy to develop new offerings, pricing models, and go-to-market plans.
Ensure data security, privacy, and regulatory compliance across jurisdictions, and maintain business continuity and surge capacity plans.
Lead a global team of directors, program leaders, and site leads across onshore, nearshore, and offshore locations.