Senior Director, Vendor Management & Governance Lead

Coca-Cola • Atlanta, GA

3d

About The Position

The Coca-Cola Company is seeking a senior leader to provide strategic direction for its technology vendor ecosystem and enterprise vendor governance program. The role is responsible for advancing a scalable global governance model across technology vendors and strategic partnerships, governing suppliers that support enterprise infrastructure and services, and leading the Contract Lifecycle Management (CLM) platform for indirect purchasing contracts and vendor accounts. As a senior advisor to technology and business leadership, the role shapes vendor strategy, commercial governance, supplier performance, third-party risk, financial optimization, and strategic sourcing. It partners with IT, Procurement, Finance, Legal, Risk, and business functions to ensure external technology partnerships deliver measurable business value, innovation, operational resilience, cost optimization, and sustainable competitive advantage.

The Senior Director will set the multiyear strategy, roadmap, investment priorities, and success measures for vendor governance and commercial management; lead and develop a high-performing team; establish governance frameworks, policies, operating models, supplier segmentation, and executive decision forums; and continually mature the program. The position oversees financial and commercial governance across the technology supplier portfolio, builds strategic supplier relationships, and develops reporting on supplier spend, savings, forecasts, obligations, performance, and risk.

The role also owns the enterprise CLM strategy, operating model, governance, and roadmap. It leads CLM platform evaluation and implementation, standardizes contract lifecycle processes, establishes policies and controls, and drives stakeholder engagement, training, adoption, platform support, data quality, and continuous improvement. It applies automation, analytics, and artificial intelligence where useful to improve contract review, obligation management, risk identification, and decision-making.

Additional responsibilities include establishing supplier KPIs and performance reviews, driving corrective actions and continuous improvement, integrating third-party risk and compliance into governance, ensuring audit readiness, and maintaining transparent portfolio reporting. The role builds relationships with senior internal stakeholders and strategic suppliers, resolves complex vendor issues, and creates programs that encourage supplier innovation and recognize technology solutions across the broader ecosystem.

The position is based in Atlanta, United States, with 0%–25% travel and no relocation provided. The company will not sponsor employment-based visas; applicants must be authorized to work full-time in the United States without requiring company sponsorship. The stated U.S. base pay range is $202,000–$229,000, with an annual incentive reference value of 30%.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• 10+ years of experience in Vendor Management, Supplier Management, Strategic Sourcing, Procurement, Technology Operations, or a related discipline.
• Demonstrated experience designing and implementing enterprise or global vendor governance programs.
• Strong experience managing large technology supplier portfolios and complex managed-services relationships.
• Proven track record leading complex, cross-functional initiatives from planning through execution and value realization.
• Expertise in contract negotiation, strategic sourcing, commercial management, supplier performance, and financial governance.
• Experience developing vendor KPIs, SLAs, scorecards, dashboards, business reviews, and performance improvement plans.
• Strong understanding of third-party risk, regulatory compliance, and governance requirements, including GDPR and SOX.
• Experience working cross-functionally with senior stakeholders across IT, Procurement, Legal, Finance, Risk, and business organizations.
• Exceptional negotiation, executive communication, relationship management, analytical, and problem-solving skills.
• Strong financial acumen and experience managing budgets, forecasts, supplier spend, savings initiatives, and commercial commitments.
• Must be currently authorized to work full-time in the United States and not require The Coca-Cola Company's sponsorship to continue working legally in the United States.

Nice To Haves

• Advanced degree in Business Administration, Supply Chain Management, Technology Management, or a related field.
• Demonstrated experience leading an enterprise CLM transformation and end-to-end implementation of a major CLM platform, including process design, integrations, data migration, governance, deployment, and post-launch optimization.
• Demonstrated experience leading organizational change and driving adoption across Procurement, Legal, Finance, IT, Risk, and business teams.
• Experience managing global technology suppliers and complex, multinational stakeholder environments.
• Relevant certification in procurement, sourcing, contract management, vendor management, change management, or project management.

Responsibilities

• Advance the global IT Vendor Governance program and team to improve vendor performance, strategic supplier relationships, and business outcomes.
• Set multiyear strategy, transformation roadmaps, investment priorities, and success measures for vendor governance, supplier performance, and commercial management.
• Build, lead, coach, and develop a high-performing team, including establishing accountabilities, succession plans, and development priorities.
• Establish governance frameworks, operating models, policies, and standards for vendor selection, onboarding, contracting, performance, risk, financial governance, and relationship management.
• Define supplier segmentation and tiering models, governance requirements, incentives, performance expectations, and engagement models.
• Establish executive governance forums and decision mechanisms for escalation, prioritization, and accountability.
• Mature the vendor governance program using stakeholder feedback, performance data, market intelligence, industry trends, and leading practices.
• Advise IT leadership and business stakeholders on vendor strategy, supplier performance, commercial opportunities, and third-party risk.
• Provide financial and commercial governance across the technology supplier portfolio in partnership with Procurement, Legal, Finance, Global Digital Network, the Digital Transformation Office, and business stakeholders.
• Identify contract consolidation, optimization, volume discount, improved commercial term, and cost-avoidance opportunities while maintaining service levels and strategic outcomes.
• Develop strategic supplier relationships that support innovation and long-term enterprise objectives.
• Monitor supplier billing and contractual financial commitments, resolve discrepancies, and ensure financial controls.
• Develop reporting on supplier spend, savings, forecasts, contractual obligations, commercial opportunities, vendor performance, and risk.
• Own the enterprise CLM strategy, operating model, governance framework, and multiyear roadmap.
• Lead evaluation, selection, design, configuration, implementation, integration, and continuous enhancement of the CLM platform, workflows, templates, controls, and reporting.
• Assist Legal in standardizing processes across the contract lifecycle, from intake and drafting through negotiation, approval, execution, storage, renewals, obligations, amendments, and termination.
• Implement CLM policies, decision rights, approval thresholds, service levels, data standards, and accountability across relevant functions.
• Lead stakeholder engagement, communications, training, change management, and user support to promote adoption and process compliance.
• Implement dashboards and measures for contract volumes, cycle times, renewals, obligations, compliance, value realization, and contractual risk.
• Lead CLM program governance, platform support, data quality, access management, process optimization, and continuous improvement.
• Evaluate and implement automation, analytics, and artificial intelligence opportunities for contract review, obligation management, risk identification, and decision-making.
• Establish vendor KPIs, SLAs, customer satisfaction measures, scorecards, and performance-management methodologies.
• Lead monthly, quarterly, and annual business reviews with strategic suppliers; assess performance, address gaps, identify improvements, and align on priorities.
• Use performance analytics and stakeholder feedback to identify trends, improve supplier accountability, and drive continuous improvement.
• Develop corrective-action and improvement plans for underperforming suppliers and monitor progress.
• Integrate contractual, operational, financial, security, privacy, and compliance risk into vendor governance.
• Partner with risk, security, legal, and compliance teams to ensure suppliers meet organizational and regulatory requirements, including GDPR and SOX.
• Establish mechanisms to identify, monitor, escalate, and mitigate vendor risks throughout the supplier lifecycle.
• Ensure governance processes support documentation, transparency, accountability, and audit readiness.
• Report on supplier spend, strategic-vendor coverage, contract volumes, geographic reach, team capacity, and risk exposure to support executive decisions and resource prioritization.
• Build relationships with senior IT leaders, Procurement, Legal, Finance, DTO counterparts, business stakeholders, and strategic suppliers.
• Lead key supplier relationships, balancing service performance, financial value, innovation, risk, and business priorities.
• Facilitate resolution of complex vendor issues involving internal and external stakeholders.
• Create programs that encourage technology partners to contribute innovative ideas, capabilities, and solutions.
• Develop supplier recognition and engagement initiatives that reinforce innovation, collaboration, and business value.
• Lead enterprise technology recognition initiatives, including global programs recognizing innovative technology solutions across the ecosystem.

Benefits

• Access to advanced learning platforms, leadership development programs, and global experiences.
• A full range of medical, financial, and/or other benefits, dependent on the position.
• Annual incentive reference value of 30%.

What This Job Offers

• Job Type: Full-time
• Career Level: Director