Senior Director, Vendor Management & Governance Lead

The Coca-Cola Company • Atlanta, GA

2d • $202,000 - $229,000

About The Position

The Coca-Cola Company is seeking a senior leader to provide strategic direction for its technology vendor ecosystem and establish and advance a scalable global governance model across technology vendors and strategic partnerships. The role governs technology suppliers supporting enterprise infrastructure and services and leads the Contract Lifecycle Management (CLM) platform for indirect purchasing contracts and vendor accounts. As a strategic advisor to technology and business leadership, this position shapes vendor strategy, commercial governance, supplier performance, third-party risk, financial optimization, and strategic sourcing. It partners across IT, Procurement, Finance, Legal, Risk, and business functions to ensure external partnerships deliver business value, innovation, operational resilience, cost optimization, and long-term enterprise value.

The role leads the evolution of vendor relationships into strategic partnerships focused on business outcomes, continuous improvement, innovation, and long-term value. It sets multiyear strategies and governance frameworks, develops a high-performing team, oversees supplier financial and commercial management, and establishes performance and risk-management practices. It also owns the enterprise CLM strategy and roadmap, leads platform evaluation and implementation, standardizes contract lifecycle processes, and drives adoption and continuous improvement. The position is based in the United States, with Atlanta listed as a city and 0%–25% travel required. Relocation is not provided. The employer will not sponsor employment-based visas; applicants must be authorized to work full time in the United States without requiring sponsorship.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• 10+ years of experience in Vendor Management, Supplier Management, Strategic Sourcing, Procurement, Technology Operations, or a related discipline.
• Demonstrated experience designing and implementing enterprise or global vendor governance programs.
• Strong experience managing large technology supplier portfolios and complex managed-services relationships.
• Proven track record leading complex, cross-functional initiatives from planning through execution and value realization.
• Expertise in contract negotiation, strategic sourcing, commercial management, supplier performance, and financial governance.
• Experience developing vendor KPIs, SLAs, scorecards, dashboards, business reviews, and performance improvement plans.
• Strong understanding of third-party risk, regulatory compliance, and governance requirements, including GDPR and SOX.
• Experience working with senior stakeholders across IT, Procurement, Legal, Finance, Risk, and business organizations.
• Exceptional negotiation, executive communication, relationship management, analytical, and problem-solving skills.
• Strong financial acumen and experience managing budgets, forecasts, supplier spend, savings initiatives, and commercial commitments.
• Applicants must be currently authorized to work in the United States on a full-time basis and must not require employer sponsorship to continue working legally in the United States.

Nice To Haves

• Advanced degree in Business Administration, Supply Chain Management, Technology Management, or a related field.
• Experience leading an enterprise CLM transformation and end-to-end implementation of a major CLM platform, including process design, integrations, data migration, governance, deployment, and post-launch optimization.
• Experience leading organizational change and driving adoption across Procurement, Legal, Finance, IT, Risk, and business teams.
• Experience managing global technology suppliers and complex multinational stakeholder environments.
• Relevant certification in procurement, sourcing, contract management, vendor management, change management, or project management.

Responsibilities

• Evolve and expand the global IT Vendor Governance program to maximize vendor performance, strengthen supplier relationships, and deliver measurable outcomes aligned with enterprise objectives.
• Set the multiyear strategy, transformation roadmap, investment priorities, and success measures for vendor governance, supplier performance, and commercial management.
• Build, lead, coach, and develop a high-performing team, including establishing accountabilities, succession plans, and development priorities.
• Establish multiyear governance frameworks, operating models, policies, and standards for vendor selection, onboarding, contracting, performance, risk, financial governance, and relationship management.
• Define supplier segmentation and tiering models, governance requirements, benefits, incentives, performance expectations, and engagement models.
• Establish executive governance forums and decision-making mechanisms for escalation, prioritization, and accountability.
• Continuously mature the vendor governance program using stakeholder feedback, performance data, market intelligence, industry trends, and leading practices.
• Advise IT leadership and business stakeholders on vendor strategy, supplier performance, commercial opportunities, and third-party risk.
• Provide financial and commercial governance across the technology supplier portfolio in partnership with Procurement, Legal, Finance, Global Digital Network, Digital Transformation Office, and business stakeholders.
• Identify contract consolidation, optimization, volume discount, improved commercial-term, and cost-avoidance opportunities while maintaining service levels, continuity, and strategic outcomes.
• Develop strategic supplier relationships that support innovation and long-term enterprise objectives.
• Monitor supplier billing and contractual financial commitments, resolve discrepancies, and ensure financial controls.
• Develop data-driven reporting on supplier spend, savings, forecasts, contractual obligations, and commercial opportunities, including dashboards, vendor performance scorecards, and vendor risk reporting.
• Develop and own an enterprise CLM strategy, operating model, governance framework, and multiyear roadmap aligned with relevant business and functional priorities.
• Lead CLM platform evaluation, selection, design, configuration, implementation, integration, and continuous enhancement, including workflows, templates, controls, and reporting.
• Assist Legal in standardizing processes across the contract lifecycle, from intake and drafting through review, negotiation, approval, execution, storage, amendments, renewals, obligations, and termination.
• Implement CLM policies, decision rights, approval thresholds, service levels, data standards, and accountability across Procurement, Legal, Finance, IT, Risk, and business functions.
• Lead stakeholder engagement, communications, training, change management, and user support to drive adoption and sustained compliance.
• Implement CLM dashboards and performance measures for contract volumes, cycle times, renewals, obligations, compliance, value realization, and contractual risk.
• Lead CLM program governance, platform support, data quality, access management, process optimization, and continuous improvement.
• Evaluate and implement automation, analytics, and artificial intelligence opportunities to improve contract review, obligation management, risk identification, and decision-making.
• Establish vendor KPIs, SLAs, customer satisfaction measures, scorecards, and performance-management methodologies.
• Lead monthly, quarterly, and annual business reviews with strategic suppliers to assess performance, address service gaps, identify improvements, and align priorities.
• Use performance analytics and stakeholder feedback to identify trends, improve supplier accountability, and drive continuous improvement.
• Develop corrective-action and improvement plans for underperforming suppliers and monitor progress.
• Integrate contractual, operational, financial, security, privacy, and compliance considerations into vendor risk governance.
• Partner with risk, security, legal, and compliance teams to ensure supplier relationships meet organizational and regulatory requirements, including GDPR and SOX.
• Establish mechanisms to identify, monitor, escalate, and mitigate vendor-related risks throughout the supplier lifecycle.
• Ensure governance processes support documentation, transparency, accountability, and audit readiness.
• Report transparently on the scale and health of the vendor and contract portfolio, including spend, strategic-vendor coverage, contract volumes, geographic reach, team capacity, and risk exposure.
• Build relationships with senior IT leaders, Procurement, Legal, Finance, DTO counterparts, business stakeholders, and strategic suppliers.
• Lead key supplier relationships, balancing service performance, financial value, innovation, risk, and business priorities.
• Establish transparent governance, clear performance expectations, and consistent communication to strengthen stakeholder and supplier engagement.
• Facilitate resolution of complex vendor issues involving multiple internal and external stakeholders.
• Create programs that encourage technology partners to contribute innovative ideas, capabilities, and solutions.
• Develop supplier recognition and engagement initiatives that reinforce innovation, collaboration, and measurable business value.
• Lead enterprise technology recognition initiatives that identify and celebrate innovative technology solutions across the broader ecosystem.

Benefits

• Access to advanced learning platforms, leadership development programs, and global experiences.
• A dynamic, purpose-driven environment that values innovation, collaboration, and continuous improvement.
• Medical, financial, and/or other benefits; offerings depend on the position.
• Annual incentive reference value of 30% at target.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior