Senior Director, Technology - Enterprise Service Operation & Delivery
About The Position
The Senior Director of Technology within our Enterprise Service Operations and Delivery Technology organization will lead the development, execution and maintenance of enterprise-wide technology solutions to achieve ABM’s vision to establish an industry-leading Service O & Management organization (“SO&M”) that delivers next-generation facilities management capabilities while achieving operational excellence and ‘best-in-class’ service for our customers. This position offers an opportunity to drive technological modernization and digital transformation across our enterprise Service Operations landscape while building a strong technical foundation for future growth and operational excellence. The role combines deep technical expertise with strategic leadership to drive continuous improvement, standardization, and digital transformation across all ABM industry groups and service lines. It will serve as the Technology Lead on the SO&M Transformation program, an IT leader, and a representative on the IT Leadership Team.
Requirements
- Deep technical expertise
- Strategic leadership skills
- Ability to drive continuous improvement, standardization, and digital transformation
- Experience in enterprise-wide technology solutions
- Experience in service operations and delivery technology
- Experience in facilities management capabilities
- Experience in operational excellence
- Experience in IT leadership
- Experience reporting to VP level
Nice To Haves
- Experience leading a team of architects, business systems analysts, system administrators, and technologists.
Responsibilities
- Lead the development, execution and maintenance of enterprise-wide technology solutions to achieve ABM’s vision to establish an industry-leading Service O & Management organization (“SO&M”).
- Deliver next-generation facilities management capabilities while achieving operational excellence and ‘best-in-class’ service for our customers.
- Drive technological modernization and digital transformation across our enterprise Service Operations landscape.
- Build a strong technical foundation for future growth and operational excellence.
- Combine deep technical expertise with strategic leadership to drive continuous improvement, standardization, and digital transformation across all ABM industry groups and service lines.
- Serve as the Technology Lead on the SO&M Transformation program.
- Act as an IT leader and a representative on the IT Leadership Team.
Benefits
- Company incentive or bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
