Technical Operations Senior Director

The Coca-Cola Company•Atlanta, GA

About The Position

The Senior Director, Technical Operations is accountable for accelerating the adoption of best-in-class capabilities and technologies across The Coca-Cola Company’s franchised bottling system. The role translates bottler challenges and opportunities into scalable, practical solutions that deliver sustainable productivity improvements, cost savings, stronger operational performance, improved KPIs, and future-ready supply chain capabilities that enable growth. The position requires a purposeful leader with deep beverage-industry expertise and strong collaboration, influencing, and technical leadership skills. The Senior Director builds credibility across a complex stakeholder network, aligns diverse partners around a clear agenda, and converts operational insights into measurable improvements in operating margin and value-chain performance through best-in-class technical capabilities. The role is based in Atlanta, United States, and requires substantial travel. Relocation is not provided.

Requirements

Bachelor’s degree in engineering or a related technical discipline.
At least 10 years of progressive experience across manufacturing, engineering, or technical operations leadership.
Experience working as an Engineer.
Demonstrated success leading high-impact initiatives in a complex, matrixed environment and influencing senior stakeholders, cross-functional teams, and external partners without relying on direct authority.
Strong communication and relationship-building skills, including the ability to create alignment, challenge constructively, and inspire action across diverse audiences.
Deep expertise in beverage production technologies and equipment, with strong working knowledge of digital capabilities, technology assessments, and implementation considerations.
Operational Excellence experience, including structured problem solving, root cause analysis, and resolving operational pain points using methods such as SALT, Lean, Six Sigma, TPM, and SMED.
Expertise in statistical process control, process capability studies, and analysis of site and line performance data to identify insights and guide decisions.
Working knowledge of infrastructure planning, capital strategy, and the CAPEX process.
Ability to balance strategic thinking with hands-on technical problem solving and disciplined execution, maintaining a focus on measurable business outcomes.
Ability to travel; the posting states 50% travel required and separately lists travel required as 51%–75%.
Must be currently authorized to work in the United States on a full-time basis and must not require the company’s sponsorship to continue working legally in the United States.

Nice To Haves

Master’s degree.

Responsibilities

Provide visible, enterprise-minded leadership across external bottling partners and other key stakeholders to identify, prioritize, and advance best-in-class capabilities and technologies across the bottling system.
Establish trusted feedback mechanisms, including benchmarking sessions and capability, technology, and digital gap assessments, to identify opportunities and shape fit-for-purpose solutions.
Use bottler feedback, performance data, and external insights to define and continuously refine capability and technology focus areas with the greatest potential for network-wide impact.
Facilitate cross-bottler collaboration and councils that encourage candid exchange of challenges, lessons learned, implementation experience, and replicable best practices.
Lead and support bottlers in diagnosing and resolving complex operational challenges through structured problem solving, root cause analysis, benchmarking insights, and proven best practices.
Evaluate emerging and established technologies for technical robustness, scalability, user experience, implementation readiness, and measurable value across bottlers of varying size and complexity.
Guide technology pilots with bottlers by defining success criteria, measuring outcomes, assessing user experience and realized benefits, and translating learnings into recommendations for broader system adoption and continuous improvement.
Champion productivity initiatives, including benchmarking and value creation workshops, and ensure opportunities are converted into clear actions, accountable ownership, and measurable results.