Senior Director, Software Engineering
About The Position
ServiceTitan is hiring a Senior Director of Engineering, Mobile, to lead the engineering organization responsible for its mobile app, which field technicians use across commercial and residential work and all supported verticals. The role owns the app’s performance, reliability, release quality, and modernization roadmap, while ensuring the app remains stable for technicians who depend on it. The leader will guide engineering managers, establish predictable releases, align engineering priorities with business outcomes, and partner with Product, Design, company leadership, Recruiting, customers, and partners.
Requirements
- 10+ years of software engineering experience, including 5+ years leading engineering organizations and managing managers.
- Track record of shipping reliable, high-scale mobile applications on iOS and Android on a predictable cadence.
- Expert-level knowledge of mobile platforms and app development, including mobile performance and reliability.
- Experience setting and owning mobile app quality standards, including crash-free and startup-time goals, production monitoring, staged rollouts and release gates, and a test-automation strategy.
- Experience leading a mobile platform through significant modernization or re-architecture.
- Strong technical credibility, including the ability to engage in architecture and design decisions and earn the respect of senior engineers.
- Strong communication and technical writing skills.
- B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related technical field.
Responsibilities
- Lead the mobile engineering organization through engineering managers, owning processes, priorities, and long-term goals.
- Own the app’s performance, reliability, and release quality, and maintain high standards in each area.
- Drive modernization of the native iOS and Android apps while maintaining stability for current users.
- Establish and sustain a predictable release cadence, supported by sound engineering discipline and quality practices.
- Direct engineering effort toward business outcomes and keep the team aligned as company and organizational priorities change.
- Partner with Product, Design, and ServiceTitan leadership to set direction and advance innovation in the product experience.
- Mentor and develop Senior Engineering Managers and Engineering Managers.
- Partner with Recruiting to attract and hire mobile talent, including interviewing candidates and co-owning outreach such as tech talks.
- Communicate effectively with engineers, Product Managers, executives, customers, and partners.
Benefits
- Flexible time off.
- Learning and development opportunities, comprehensive onboarding, leadership training, programs, and events.
- Recognition through Bonusly, peer-nominated awards, and other rewards.
- Company-paid medical, dental, and vision insurance, including 100% employer-paid options and 90% dependent coverage.
- FSA and HSA.
- 401(k) match.
- Telehealth options, including One Medical memberships.
- Parental leave and support.
- Up to $20,000 in fertility services, including IUI and IVF, surrogacy, and adoption reimbursement.
- On-demand maternity support through Maven Maternity.
- Free breast milk shipping through Maven Milk.
- Pet insurance.
- Legal advisory services.
- Financial planning tools.
- Annual bonus and equity.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
