Senior Director, Product

Avo•New York, NY

5d•$200,000 - $225,000•Remote

About The Position

Avo is the leading AI platform for healthcare enterprises, helping clinicians make better decisions, move faster, and improving the quality of patient care. Serving as a central hub for care teams, Avo brings together patient data, clinical knowledge, and AI-powered workflows to support diagnosis, care planning, documentation, orders, and evidence-based decision-making at the point of care. Clinicians today navigate dozens of tabs, applications, datasets, hospital protocols, medical guidelines, and payer policies to deliver high-quality care. Avo changes that. We are product-obsessed, collaborative, and scrappy, united by a mission to improve healthcare delivery through AI. Our investors include Noro-Moseley Partners, AlleyCorp, Scrub Capital, and several leading hospitals and universities. Avo is hiring a Senior Director of Product to lead product strategy and execution across our platform. This is a leadership role and the ideal candidate will work with our CPO to refine, and operationalize Avo's product vision, driving roadmap decisions that accelerate customer value and long-term platform differentiation. You’ll work directly with our Engineering, Product, Clinical, Customer, and Commercial teams to shape what we build and ship fast. You will report directly to our Co-Founder/CPO and be a key voice in how Avo evolves its AI copilots, clinical decision support capabilities, and enterprise platform. This role is ideal for someone who has shipped complex, technically sophisticated products in a fast-moving environment - ideally in healthcare or with a deep interest in clinical workflows - and who thrives owning problems end-to-end rather than coordinating around them. Avo operates as a highly distributed organization, this leader will also be responsible for driving alignment and execution across Product and Engineering teams spanning the United States and South Korea, ensuring strong collaboration, communication, and delivery across multiple time zones.

Requirements

7+ years of product management experience, including at least 2 years in a senior or lead PM role
Experience in clinical decision support, or enterprise SaaS serving regulated industries, a plus
Hands-on experience building or managing AI-powered product experiences, with an understanding of how LLM capabilities and limitations impact user-facing workflows and UX
Track record of shipping complex, multi-stakeholder products and iterating them to scale
Strong instincts for product strategy - you can identify the right problem to solve before prescribing the solution.
Excellent written and verbal communication; you write crisp specs, give clear demos, and can hold your own in a room with health system executives
Experience working closely with engineering and clinical teams - you understand technical architecture well enough to have useful tradeoff conversations
Prior experience at a startup or high-growth company, comfort with ambiguity and the ability to move quickly
Comfortable working across US and Asia-Pacific time zones, including early morning or evening hours as needed

Nice To Haves

Periodic travel to Korea 2–3 times per year, approximately one week per trip. This is not symbolic travel; dedicated in-person engagement is a core responsibility of the role.

Responsibilities

Drive the product roadmap across Avo’s suite of products and platform infrastructure, balancing near-term customer value with long-term platform differentiation
Translate insights from customers, clinicians, sales, and the market into a clear product direction, turning complex clinical workflows and user needs into actionable product requirements and differentiated customer value.
Translate complex clinical use cases into product requirements that engineering can act on and customers can clearly recognize
Demonstrate deep expertise and understanding in UI/UX design by translating complex clinical workflows and product functionality into intuitive, scalable, and customer-centric experiences. Lead the application of user-centered design best practices, driving usability, adoption, and measurable customer value through thoughtful interaction and visual design
Partner with implementation and customer success to close the loop between what we promise, what we ship, and what actually works at the bedside
Work hand-in-hand with engineering leads to scope, sequence, and ship features - from early spec through rollout and iteration, tracking adoption and engagement and various impact metrics
Drive clarity on requirements and tradeoffs, unblocking engineering rather than adding process.
Lead cross-functional collaboration across distributed Product and Engineering teams, establishing effective operating rhythms and communication practices that enable rapid execution across time zones
Maintain a strong perspective on emerging AI technologies, market trends, and competitive dynamics to help define where Avo product should lead
Contribute to sales cycles and customer conversations as a product authority, helping close and retain enterprise accounts.
Mentor junior product team members and help build Avo's product culture as the team scales